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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42094 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1961 Showing 39,201-39,220 of 42,094 reviews
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was forced to buy this just to have a price match during Christmas season. Never got a use out of it, and didn't see any of the appeal of having it in the first place.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having a 60-day window for returns and exchanges can be very helpful in allowing you more opportunities to take advantage of Best Buy's Price Match Guarantee. You also get many other great benefits like free 2-day shipping and special promotions that are exclusive to members. Please check out www.bestbuy.com/memberships for more information. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    A HUGE waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to cancel this plan a few days after purchasing it and was not allowed to do so. The rep lied about the benefits and it is not worth the money at all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We hate to hear you may have been misinformed about this, and we want to ensure you receive the support you need. For assistance, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Just doesn't seem worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deals are niche and not that good, not seeing the value yet. Says I have save $4 after I have recently purchased over $2000 worth of merchandise since signing up.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Tim! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. In addition to exclusive member prices on thousands of items as well as access to sales, events and products, you receive free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Suckered into buying it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate suckered me into getting it when I bought a TV. Could only use the $50 or whatever for a certain amount of days. Ended up being useless for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want this membership. Sales guys snuck it in without clearly stating it was getting added. Very shady.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Patrick! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see additional charges you didn't expect. Please know My Best Buy Total™ members receive 20% off repairs, and this discount applies to labor only. Fees for necessary parts, accessories or permits will be charged. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Not worth it. Not worth it. Not wort

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We certainly want you to be aware of the perks of your membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not true about memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get discount on buying a refrigerator! I was told when I got the membership card that I get get discount on everything!! I would like my membership refunded!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Member discounts vary by item, and it's not a general discount on everything you buy. To find out more about the benefits, please visit www.bestbuy.com/plus or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. You can also give that number a call to cancel your membership or feel free to reach out to us on Facebook, Twitter, or Instagram and we can also help there. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    scammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great , haven’t used , I got scammed into this purchase .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, IvanL. This is far from the feedback that we strive to hear. You should be aware of the benefits of the membership, and feel confident with your purchase. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the benefits, kindly reach out to us on social media. We would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    It should be free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another American Corporation with customers service in India . You have to remember to cancel it before the end of the year . Other wise they will gladly Charge you .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it unless you are making a big purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership value unclear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what I got out of this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Paid more than I saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real value. Membership costs more than I saved.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We encourage you to take full advantage of your membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    NEVER USED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not used. requested DO NOT RENEW - XXXXXXXXXXXXXXX

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No benefit to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get any benefit from having a membership

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to cancel this membership. Thank you.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Susan! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Clogging up my inbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found it useful. Just essentially many ads, not a $50.00 value. Only have this because I had to purchase it to get a better price on the TV I bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading website to sign up for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure this membership provides any real value whatsoever. I was told I would get discounts by purchasing it only to later find out that there’s no discounts

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      The My Best Buy Plus membership includes member-exclusive deals and sales events, free 2-day shipping, and 60-day return period, among other things. You can find more information at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not reliable membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable membership order gets cancelled anytime

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with an order. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    useless got it for free :D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly have not really saved any money, seems pretty useless just a money grab from Best buy. As an ex employee.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Nuggle,

      Thank you for taking the time to share your feedback with us. We understand how you feel, and we want to ensure you get the most value out of your membership. We’d love the opportunity to discuss your experience further and see how we can help.

      Please reach out to us through a private message on one of our social media platforms listed below. When you contact us, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review. Our team is here to assist you.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/Bestbuy

      We look forward to hearing from you!

      Best regards, BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like it didn’t save me anything. Not sure what it even does for you. I bought a computer and a 1200 TV at the same prices everyone else would sell them for….

    No, I would not recommend this to a friend