Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Haven't used it much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received wrong information from your customer service department and got stuck with a $600 purchase. Bummed out!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Jeffery! Thank you for sharing this review here, although we hate to hear there may have been a miscommunication. We would be happy to learn more and assist if needed. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
No Real Benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership could easily be free. Not satisfied.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We certainly want you to be aware of the perks of your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've personally had zero benefit from this. I'm not even sure what I'm getting of value here paying for this. Almost no discounts on relevant items. Not even on OpenBox of all things.
No, I would not recommend this to a friendWasn't worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't worth it. Had issues getting appointments.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We certainly understand the concern that arises when the expected level of service is not received. We strive to consistently create positive customer experiences and greatly appreciate your feedback. For any questions or concerns, please don't hesitate to connect with us at (888) BEST-BUY or (888) 237-8289, or by visiting https://www.bestbuy.com/memberships. Thank you!
It is a scam in disguise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy the membership thrice, and it is just a scam in disguise with no added benefits. You end up paying the same for the products as compared to other electronic retail shops.
No, I would not recommend this to a friendDon’t want this anymore.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to cancel this! I really don’t need it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Bait and Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The initial purchase of the Best Buy Plus paid for itself. When making purchases later thinking it would provide additional discounts, doesn't happen. I won't be renewing in a year.
No, I would not recommend this to a friendDont bother not worth it at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is just awful. The discount dosent even make the huge hasdle of returning all the damaged items they sent me. The big whooping 10 percent off barly covers taxes. Not worth it at all
No, I would not recommend this to a friendYet another Best Buy flub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They used multiple bait and switch tactics to lure people in and then killed those deals without warning. Will not be reupping my membership.
No, I would not recommend this to a friendbest buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never really used it and didn't get a discount on the sound bar I bought. The salesman said I would when it went on sale after I bought it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Elizabeth. Shopping for a new sound bar should be a fun experience, so I can understand where you are coming from. We would love the chance to make things right. If you have the time, please reach out to our social media support team so that we may get you all squared away. -Facebook (http://facebook.com/BestBuy)
-Twitter/X (http://twitter.com/BestBuySupport)
-Instagram (http://instagram.com/BestBuy)
I was forced to buy the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience, I was forced to buy the membership by the salesperson.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JingkunF! Thank you for leaving a review for us regarding your My Best Buy Plus™ yearly membership. This is far from the feedback that we like to hear. We want you to be confident and aware of the benefits of your purchase. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money if there isnt anything you need within the year :(
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Ponelipe! Just so that you are aware, there are many benefits to being a My Best Buy Plus™. Many benefit from the 60 day extended return period, exclusive access to member pricing , sales, and events, and free 2-day shipping on most products. Member Only Deals can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686, you can also visit https://www.bestbuy.com/memberships for more information. You may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for specifics to your membership. When reaching out, be sure to mention that it's regarding your "My Best Buy Review".
Bait and switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sales person “sold” this to me all but promising a future price reduction that would result in me receiving at least $600 off the purchase made.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saved me on the one item I bought when I got this membership but ever since nothing ever has a discount. I see no perks to having this membership
No, I would not recommend this to a friendCertificate return takes forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think it's saved lot, and no other Special or express processing such as certificate returned or refund, it takes forever.
No, I would not recommend this to a friendAnd add a title WOW Nice review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Expensive for nothing. And I have to write a certain amount of things here for it to even save! WOW
No, I would not recommend this to a friendSo tired of annual subscriptions…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another way for extra Best Buy profit. I felt very pressured to buy this junk in the trunk. Can’t wait to cancel!
No, I would not recommend this to a friendExceptional scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program is a consumer rip off of limited value
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time out of your day to leave your feedback. We are sad to hear that you are not happy with your My Best Buy Plus™ membership. We would be happy to assist you in cancelling this for you. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Poor cost to value relationship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership not of any value at all, canceled it almost immediately. Cost is high for "member only sales" and cheaper prices can be had online with free shipping from amazon or at microcenter.
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at what is offered, don't feel it get's you much. Will end up canceling after my year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.