Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried using geek squad when my computer screen was falling off the frame. They said they couldn’t take a look at it even though my laptop was purchased at Best Buy and I had their membership
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hi! I know how important it is to have your computer in working order. We hate to hear about this repair experience you had, especially as a My Best Buy Plus™ member. We want to ensure we provide the best support possible. You're welcome to contact our social media support team on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our online support teams would love the opportunity to learn more and assist!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the one-time discount I got when I joined. I don't use it; it doesn't really have significant offers.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really give you much value if you’re someone who doesn’t buy electronics every month.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Thank you for sharing your concerns on the My Best Buy Plus membership. I can understand that there aren't as many benefits as the My Best Buy Total plan. You can certainly look at upgrading to find the right fit, or you can downgrade to the My Best Buy membership that is free if it best suits your needs. You can check out all the different benefits online at https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983 . Please reach out to us on X @BestBuy or Facebook Best Buy chat for assistance.
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. The salesman all, but guaranteed, I would save money on my purchase. Upcoming sale price would be honored. TV never went on sale. Wasted money.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not approved that transaction…………………………………………………..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Armando. Both our My Best Buy Total™ and My Best Buy Plus™ memberships are renewed annually. This is agreed upon at the time of signing up both in store and online when shopping on BestBuy.com. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Don’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t shop at Best Buy enough to make it worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
It was ok, now it’s terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They launched this program, added a bunch of perks, and then a few months later took them ALL… what the heck is the point of having this now? Whoever runs this program should be fired.
No, I would not recommend this to a friendunnecessary to have this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely unnecessary to have this membership....
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Bad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero support of the products you sell … no help so why buy from you
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, RobertC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Paid memberships suck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid memberships suck! Hopefully, I'm not charged!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very little perks, don’t see a point in having one
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership! I can definitely understand the desire to take full advantage of our Rewards Program and fully maximize your savings. As a My Best Buy Plus™ member your benefits include free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and extended 60-day return window on most products. Earning reward points is a benefit of being a My Best Buy Credit Card holder. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Didn't help with priority access at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this would help give priority access but didn't help at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, ScottK! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get priority access for high demand products. Typically, you will be notified of app drops and other high demand items if you select the product you are interesting in via the Best Buy app under Top Deals. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
unjust betrayal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tú My experience was very bad. Since I feel cheated by the fine they charged me. It's not fair, they didn't explain it to me. How should the two invoices be?
No, I would not recommend this to a friendRun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dragged my feet on cancelling, 69 days instead of the 60 days allowed. Would not issue full refund even though membership was never used. Mixed up purchase date.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.May be good if you shop at BB a lot. I did not....
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DanC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to get the most out of your purchase. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
problem with my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there`s something wrong with my account and membership. It`s been impossible to comunicate via phone since I live in mexico and somehow I just cant. So my problem hasnt been solved
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks. Was lured in because of discounts on digital currency cards and then they removed the benefit. Not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Thomas! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
CANCEL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t want this membership. Please CANCEL!!!!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Why does this exist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Pointless membership from pushy employee.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea what to do with it this a waste of money..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review