Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Didn't help with priority access at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this would help give priority access but didn't help at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, ScottK! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get priority access for high demand products. Typically, you will be notified of app drops and other high demand items if you select the product you are interesting in via the Best Buy app under Top Deals. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
unjust betrayal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tú My experience was very bad. Since I feel cheated by the fine they charged me. It's not fair, they didn't explain it to me. How should the two invoices be?
No, I would not recommend this to a friendRated 1 out of 5 stars
Run
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dragged my feet on cancelling, 69 days instead of the 60 days allowed. Would not issue full refund even though membership was never used. Mixed up purchase date.
No, I would not recommend this to a friendRated 1 out of 5 stars
problem with my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there`s something wrong with my account and membership. It`s been impossible to comunicate via phone since I live in mexico and somehow I just cant. So my problem hasnt been solved
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.May be good if you shop at BB a lot. I did not....
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DanC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to get the most out of your purchase. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks. Was lured in because of discounts on digital currency cards and then they removed the benefit. Not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Thomas! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
CANCEL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t want this membership. Please CANCEL!!!!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Why does this exist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Pointless membership from pushy employee.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea what to do with it this a waste of money..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review
Rated 1 out of 5 stars
not much benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't gained much benefit from the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, HHTT! We appreciate you taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
No discounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's been no benefit from this. No discounts on anything.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! We're sorry to hear that your experience as a My Best Buy Plus™ member hasn’t met expectations. We understand how important it is to feel the value of your membership and see a meaningful return on your investment. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
No on membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it once spent the money and like I said never used it never saved a dime was a waste of $50
No, I would not recommend this to a friendRated 1 out of 5 stars
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too expensive and not worth the price at all. It did not provide any useful benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your insight with us. The My Best Buy Plus membership has a ton of perks included in it. If you haven't already, please be sure to visit www.bestbuy.com/plus to check out everything your membership has to offer. We hope you have a great day.
Rated 1 out of 5 stars
I don’t want a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t ask for the membership I clear say I don’t want but still include in my apple laptop is absolutamente imposible to cancel online is sucks
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Karmen! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see additional charges you didn't expect. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because there was a credit which made it free, but I have no reason to keep it and will not renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Eric! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t even get back on my account after the switch launch.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Carlos! Thanks for taking the time to leave your review. I enjoy using my membership often, so I can understand being frustrated when you are unable to log in. We’d like the chance to follow up on this. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with “This is in regard to my Google review” and share your full name, email, and phone number.
Rated 1 out of 5 stars
just... not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TRASH AND USELESS. Would never suggest buying this worthless membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Stephen! Thank you for your review. We're sorry to hear your membership hasn't performed as expected. We understand memberships aren't a fit for everyone, and we'd be happy to assist you in exploring the specific benefits that are included. For more information and support with managing your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Rated 1 out of 5 stars
Forced into buying this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless, was told I had to buy this in order to get price matched on a refrigerator. This is not good business tactics. Shame on you and your employees Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor purchase experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Tom! Thank you for your review. We sorry to hear that your recent experience was not as positive as we would want. We value your membership and appreciate you taking the time to provide feedback. To better assist you with any questions or concerns you may have, please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Plus™ review. Thank you!
Rated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales trick. Not a good decision to buy your membership. The refund would be only $6 three months later.
No, I would not recommend this to a friend
