Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Disappointed Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We scheduled to receive our refrigerator today. Only again to be disappointed by your lack of professionalism.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though i had best buy plus membership they keep canceling my small orders. I am done buying from best buy
No, I would not recommend this to a friendRated 1 out of 5 stars
The best things in life are no longer free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's disappointing that we have to pay for a membership that used to be free. I only registered because of a coupon for buy 2 get 1 free video games that basically covered the membership cost.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dumb idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is stupid to have to pay for something when you already spend a stupid amount for products anyway.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Worthless membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage..This was a waste to buy. When i tried to cancel it so it wouldent renew at the end of the year it was going to stop today and not give me a refund....
No, I would not recommend this to a friendRated 1 out of 5 stars
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I literally see no purpose of paying for a membership. I have had this membership for a few months now and I have yet to see any type of beneficial impact.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits are not very good, or exclusive. I haven’t seen any advantage of the membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
I see no benefit to having this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worthless. This supposed "benefit" has not given me anything of value after thousands of dollars in purchases. TV's, laptop computers, appliances, etc...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate having you share your feedback with us. Please check out www.bestbuy.com/memberships to see the many perks and benefits of your membership. We offer free 2-day shipping, an extended 60-day return and exchange period, and special promotions just for members. Those promotions change regularly, so please check back often.
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t give early access to the only things worth getting early access to.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DevonG! I can certainly understand wanting early access to a specific item when using your My Best Buy Plus™ membership. I am disappointed to hear that you were not able to find something of value. There are some other great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on the perks: https://www.bestbuy.com/memberships. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a waste of money. There are no advantages for this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, TracyC! Thank you for taking the time to leave feedback regarding your My Best Buy Plus™ membership. This is certainly not the perception that we want our customers to have regarding their purchase. Your membership includes great perks like free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the benefits, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Wasre of Cash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found zero value in Best Buy and the plus membership to be a complete waste of my money.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. I only bought it to return an item because I missed the return window by 1 day. Not worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not For Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see the value. We got talked into it to monitor future sales on an item we bought. In retrospect, I could have done that without the membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nonsense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talked me into buying it to save money on a remote start for my 2004 dodge ram. Which after 2 months of waiting. They were not able to install on my vehicle. No communication from the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless program. This is just another money grab by best buy. They honor nothing when we have an issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bait and switch sales tactics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did not honor the price drop price difference with 60 days which was promised as a plus member
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nope, not worthy. They lie at the store and in reality they don’t match prices if it’s a sale or whatever.
No, I would not recommend this to a friendRated 1 out of 5 stars
Removed a perk after subscribing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership had value until they removed all the gaming perks such as Buy 2 Get 1 free on Switch games and 15% off gaming cards. Not worth the money until this is brought back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Really has no purpose for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I'm not sure why I purchased this membership. I was talked into buying it by a sales associate. For me,it serves no purpose, and is a waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have gotten no use out of the membership. It has not provided any advantage for us in any purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Mary! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
