Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, don't buy, never able to purchase any exclusive items
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, GermanR! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand wanting to get access to high demand products. Typically, you will be notified of availability if you select the product you are interesting in on the Best Buy app under Top Deals. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require any additional support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Will not purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into purchasing this membership trying to do an exchange.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We thank you for leaving a review for us regarding your My Best Buy Plus™ membership, YolandaT. Although, this is far from the feedback that we strive to hear. Here is a link with more details on your membership benefits: https://www.bestbuy.com/memberships. We want you to be confident in your purchase, and to be aware of the benefits of your membership, which include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products.. If you need support with returning the membership, or if we can assist with further explaining the perks, kindly reach out to us on social media. We are available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Tired of notifications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Changet free youtube premium from 3 to 1 month. Not good.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, William! We appreciate your review, although it's concerning to hear you had a poor experience recently with a reduction in our membership. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it only good for someone who likes to buy electronics regularly
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that your membership has not met your needs while shopping with us. Your My Best Buy Plus™ membership provides you with an extended 60-day return/exchange period on most products and member exclusive pricing on thousands of items, helping save money. Our team would be happy to connect with you and review your membership for further support. Feel free to contact us by sending our team a private message via Facebook (https://facebook.com/BestBuy), Instagram (https://instagram.com/BestBuy), or Twitter/X (https://twitter.com/BestBuySupport). Make sure to mention that this is a "My Best Buy Response" in your message.
Rated 1 out of 5 stars
Membership Mistake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never okayed a "Membership" of any kind from Best Buy or any other company. PLEAS TAKE ME OFF YOUR LIST
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi William,
Thank you for reaching out to us. I understand your concern about being enrolled in a membership without your consent, and I would love the opportunity to help resolve this issue for you. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team is ready to assist you.
You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy. We look forward to hearing from you soon.
Best regards,
Rated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste. Perhaps if I were buying major electronics every month it may be worthwhile, but why would anyone need to do that on a regular basis for non-commercial purposes?
No, I would not recommend this to a friendRated 1 out of 5 stars
Overkill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant messages are annoying!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Terri! Thank you for your review of your My Best Buy Plus membership. We always want to ensure you're aware of everything your membership includes, although we understand your concern about receiving frequent messages. To manage email communications, please feel free to click the "unsubscribe" link located at the bottom of any email you have received from us. Additionally, you can adjust your notification preferences in the Best Buy app and online at BestBuy.com. You can also manage these preferences by calling us at (888) BEST-BUY or (888) 237-8289. For more information regarding your membership, please visit https://www.bestbuy.com/memberships. Thanks!
Rated 1 out of 5 stars
I hate membership and will not renew.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor delivery, not trustworthy, bad customer care service, zero help and support in case you need, higher prices, completely useless
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is worthless and not something I would consider again. The “deals” are barely that and in no way will I make up the cost of the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Gregory! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Natural Male
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the reminder. Having a bestbuy membership I was to receive a $50 bestbuy membership credit on a future purchase and am still waiting for this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for a whole year didn't really use it at all so I didn't save any money would not recommend this
No, I would not recommend this to a friendRated 1 out of 5 stars
Upset about renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t want this, can’t figure out how to cancel. They never told me it was an auto thing when I got it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Sarah! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Installation of a microwave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the worse experience I've ever had with the installation of an appliance.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Karen! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear that you are having a bad experience with an appliance installation. We would be happy to look into this closer and assist where possible. To get started, please reach out to us via social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! Further information on our memberships can also be found here: https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Over Rated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership has not give any benefit to me i have it for almos a year and in all items i have bought i didnt have any discount on this items
No, I would not recommend this to a friendRated 1 out of 5 stars
Limited value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Limited value - only used it once & doesn’t seem to offer much, if any, additional reduction in price on items we need or use. Not likely to renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. I can se how there may not be a benefit to utilizing the service for one purchase. There are many benefits available and additional benefits with our My Best Buy Total membership including discounts and additional benefits available to view https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 1 out of 5 stars
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s meaningless, you suppose to get some advanced benefits, I cannot even get my appliances that I already paid for in full about 2 months ago delivered
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership includes member-exclusive deals and sales events, free 2-day shipping, and 60-day return period, among other things. You can find more information at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. If you need assistance with your order, please feel free to reach out to us on Facebook, Twitter, or Instagram, and we'd be happy to help!
Rated 1 out of 5 stars
Tricked into buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Best Buy and hate to give a bad review, but I was hoodwinked into buying this and now I have to figure out how to cancel it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Hannah! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
They took away the B2G1, so it’s currently useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it when the daily deal was “buy two Switch games and get one free” but they took that away. I have to keep this garbage and useless membership until my preorders ship.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usless barely save anymoney. Got the $50 reward. Returned the item because it was bad and lost out on the $50. Never getting again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No reason to have this. I paid for a sham service. You and your company should be ashamed of yourselves. Scam benefits and terrible customer service.
No, I would not recommend this to a friend
