Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor communication. Not meeting expectations as promised at point of purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see any benefit of my membership, I cant tell any difference before and after purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Valentin! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 1 out of 5 stars
Poor membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has not done anything for me. Have not seen any good savings, or anything to entice me to buy anything.
No, I would not recommend this to a friendRated 1 out of 5 stars
Plus Membership NOT worth its cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely not worth the cost. the discounted products are only the cheap ones, so unless this is what you want, you end up paying the fee for nothing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt it was pushed on me. I don’t need it a membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, DarlaM. This is far from the feedback that we want to hear. We want you to be confident with your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you no longer need the membership, or if we can assist with answering any questions, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not see any advantage of plus membership for. I make purchases on Deal of the Day mostly.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not Necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I let the employee talk me into this for some reason and it doesn’t really seem to have value to me
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Pointless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t seem to get much value from this. The member prices don’t seem like a huge deal, I can already get 2 day shipping from Amazon. Probably won’t renew unless they add better value.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman lied that the refrigerator that I purchased always went on sale during labor day. It didn't.
No, I would not recommend this to a friendRated 1 out of 5 stars
I never use it cause I rarely shop at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy basically twisted my arm to buy this you just reminded me I need to cancel before billed again
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership is a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a trick. I’ve had it for a year and I have not had any purchases with any discount.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi JoseR,
Thank you for sharing your thoughts about the My Best Buy Plus membership. It’s disheartening to hear that you feel the membership hasn’t provided value. I’d be more than happy to help you explore which items qualify for discounts through your membership. Please connect with us through a private message on one of the platforms below. Kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team is ready to assist and help you take advantage of your membership benefits.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/BestBuy
We hope to hear from you soon!
Best regards,
Rated 1 out of 5 stars
Trash Company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is terrible company. If I could get my money back I would. They don’t care about their customers. Especially with these new “drops” things. Absolutely trash company
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was Waste of time and finances. I was not privided with any information or profuct specials of use.
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't gotten any benefit for paying for this "membership". Almost certain I will cancel soon.
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership Was a Waste for Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a waste of money because anything I want to buy is not part of the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate having you as a member of My Best Buy Plus and for sharing your feedback with us. Aside from member exclusive promotions, your membership includes free 2-day shipping and an extended 60-day return and exchange period. Don't forget that promotions change often, so be sure to check out the best Buy app, BestBuy.com, or www.bestbuy.com/memberships often. Should you like to have your thoughts on ways to improve offers, please reach out to us by sending a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For a quicker response, please include your full name, email, phone number. Thanks!
Rated 1 out of 5 stars
No use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used it on any of my last 3 computer purchases. Waste of money for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, RoyW! Thank you for being a My Best Buy Plus™ member. We are saddened to see that you are not happy with your membership. My Best Buy Plus™ memberships include an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. On the other hand, My Best Buy Total™ includes the same but members also receive protection for most products, 24/7 support, and more. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. If you'd like our team to look at the specifics of your membership and the products associated with it, use the phrase, "My Best Buy Review" to connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Rated 1 out of 5 stars
not sure what the value is after buying this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to ensure I got the best price before ordering 4 LG appliances, so far no change in price than what's available to others ...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mike! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Shouldnt be yearly fee!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont think there shoukd be a yearly fee to be a member. No orger store is like that. Big turn off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought a slow cooker in a deal of the day, and after a week and weird refund and charge, refund and charge they told me no available is not fair..
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not really worth the money, I guess if I bought a ton of stuff from Best Buy it could be worth it - I just need to remember to cancel it before I get charged again
No, I would not recommend this to a friend
