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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42094 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1969 Showing 39,361-39,380 of 42,085 reviews
  • Rated 1 out of 5 stars

    Only get if offsetting the initial cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real benefits that make it worth it. Only got it since i fot a 50 dollar discount on a product.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Changed the program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed the benefits that caused me to sign up. There are no longer discounts on video game gift cards and buy 2 get 1 free on nintendo switch games. Very deceptive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure it would benefit you before buying this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it thinking it would be a good deal however its only really for people with apple products. I will be canceling after the year is done

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    members plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not of much importance and so I cancelled it

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your feedback on your My Best Buy Plus membership. We recognize that our membership program isn't a perfect solution for everyone. We appreciate you giving it a chance, and we're happy to help you find an option that truly meets your needs. Feel free to contact us at [(888) BEST-BUY or (888) 237-8289 so we can help explore personalized solutions for you. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care for it, I paid for a membership then i went to use it and they said i need to upgrade cause the one i had was not eligible for me to get a

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menbership was not explained and was only charged stop assuming

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. These perks include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships and the tiers we offer: https://www.bestbuy.com/memberships. If you require support, please reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    STOP SPAMMING ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am strictly reviewing out of pure annoyance of being promoted to review. To ask for a review of a YEAR membership after only 30 days is ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company and card has been nothing but a disaster. Your ppl can get anything right for months.. I'm thinking about cutting your card and be done with your product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a chance to use it. I just do not purchase major items and only had it because there was a promo for me to get it effectively for free.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback. We are elated to have you as a part of our My Best Buy Plus family! If you haven't already, please be sure to check out all of the amazing benefits, that are at your disposal, here at www.bestbuy.com/plus. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Sold the wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the wrong membership by a mistake by the clerk and the company refused to fix the problem.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Roger! A My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. While a My Best Buy Total™ member includes the benefits of the My Best Buy Plus™ membership along with 24/7/365 support, discounts on repairs and advanced services, and up to 24-months of protection for most devices with an active membership. We are saddened to hear that you did not receive the membership you wanted. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd be happy to help with any questions or assistance you may need regarding your membership. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service is awful and no real benefits to this membership. wouldnt waste your time or money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.You can also connect with our support teams regarding your customer service experience and specifics to your membership by visiting Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mentioning your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Im going to quit my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be better to have a membership for benefits, Scalpers took all the ps5 anniversary

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to find a list of what items are on sale exclusively to the membership. Would be great to have an email or a link on a homempage

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      To find out about the deals for members, you can visit www.bestbuy.com/plus and it should list the member exclusive deals if you scroll down. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use this membership to buy a new computer and it had no use or value at all. I couldn’t even get the value of it to help me upgrade the membership. What a joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to get my discount on my brand new Apple Mac laptop that it said I could get by buying this membership . Extremely dissapointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am not realizing any benefit from it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. I would repeat. Not for me !!!!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review. We're sorry to hear your membership hasn't performed as expected. We understand memberships aren't a fit for everyone, and we'd be happy to assist you in exploring the specific benefits that are included. For more information and support with managing your membership, call (888) BEST-BUY or (88) 237-8289 or visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. Thank you! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    WEAK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They use to reward you for shopping with them Now they charge you No wonder Best Buy is in financial trouble I am canceling this membership Amazon is the way to go

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not many offers on every product. Any product I select has no offers/benefits for the membership. Definitely, not continuing for next year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of Money feel like I was Robbed! I totally feel like Money was just stolen for me on this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The savings and benefits were disappointing and useless to me. Just another cash grab by corporate for a subscription service.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Derek! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech