Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not necessary save you money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much different almost the same like you don’t have membership in my opinion not necessary now if you have more options and delivery on outlets merchandise probably change my mind
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy canceled mine without authorization, my request or any cause! Payment made in full but canceled anyway! Worst inexperience Ever!
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did nothing for me. You for what may happen and it’s not worth anything. Total waste of money!
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horribleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
make this better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.theres no value to this membership. doesnt pay for it self
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ZhitaoC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you and ensure that you find value with your purchase on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I only buy rarely from Best Buy, I don't believe that this is a good deal for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, JimW! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love to go over your membership with you.
Rated 1 out of 5 stars
New is not always better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app, when viewing on a tablet filled the screen. Which allowed much more viewing. Now viewing is the size of viewing from a phone. No point in using it on a tablet!
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent been in best buy for 15 years and the employee didnt explain it well but kinda felt pressured into the purxhase of this
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kristofer! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Disappointed with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase this white glove service again. Very disappointed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Eward! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Poor billing resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service... billing in error and we were promised an email and solution...none came
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this review with us, although hate to hear you have an issue going unresolved. We would like to learn more and see what may be possible. To get started, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
confused about benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a discount at time of sale. Not much use after that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DebraT. Thank you for taking the time to provide feedback on your My Best Buy Plus™ membership. We would love to tell you more about the perks of your membership, which include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership benefits: https://www.bestbuy.com/memberships. If you require assistance, or had any questions at all, please reach out to us via social media. Our team would love to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
No useful membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not worth this membership They told me one thing so bad
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, GersainR! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be aware of all the great perks of your membership. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team welcomes the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get anything out of this "membership" and was pressured to buy it. I want a refund
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Cheryl! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically being charged a yearly fee for stuff companies should offer for free? Sales prices, drops, free returns? Weird move by a company that used to be my go to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Make it Stop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried canceling and it continues to renew. If you purchase all the time it may be worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Rodney! We appreciate your review, although it's concerning to hear you had a troubling experience trying to cancel your membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Not really worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay money now to maybe save money later. And since best buy is going to stop selling blu rays and 4k uhds i see no reason to ever purchase it again. Goodbye best buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
outsourced customer service stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.outsourced customer service is horrible. zero empathy or willingness to do the right thing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Memberships Suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No special events. Very Few perks. Waste of money! Bring back reward zone. Also you don’t sell games, movies anymore in store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure they could talk me into this with the sit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I paid for the membership Best Buy changed all the rules and took away valuable benefits that I had already paid for.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mark! In June of last year, Best Buy updated the membership tiers and options to better serve the technology needs, budget and lifestyle of our customers. Before this change, customers received emails with membership details and options to change or cancel their memberships. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value. When it comes to honoring the request of price match the request falls on deaf ears.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! If you came across issues while attempting to request a price match, we would be happy to learn more and help out. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
