Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
How could I have joined?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as I am concerned, I was tricked into this purchase. As an 86 year old I need no more exercise than I can get at my local gym.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Troy! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really dont use ut to often, if your constantly buying from best buy or plan to do large amount of purchases one year it might be worth it
No, I would not recommend this to a friendPretty much worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much absolutely worthless, i’ve saved basically zero. i’m still waiting to see a benefit.
No, I would not recommend this to a friendNo value for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far every item thats been on sale was found cheaper elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SbaC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand wanting to find value in your purchase. Your membership includes benefits such as free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Regarding finding cheaper prices elsewhere, please note that we offer a Price Match Guarantee, and are happy to match the price on any qualifying item. Here is a link to our Price Match Guarantee: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. For more questions or concerns, please contact us on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks so much!
Ruined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You ruined the program by taking away rewards. My buying from you had dropped to almost nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi EdwardW,
Thank you for taking the time to share your feedback with us today. I understand your concerns, and it’s feedback like yours that helps us improve our services and customer experiences. We’d love to report this feedback on a corporate level to ensure your thoughts are heard.
Please send me a private message on one of the platforms listed below with your full name, phone number, and email. Also, mention that this is in regard to your My Best Buy review. Our support team would be happy to learn more and assist.
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
We hope to hear from you soon and look forward to helping in any way we can.
Best regards,
Don't use enough to justify keeping it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use it often enough to make it worth my while to keep it going. It worked for the one big purchase i have made in the past 5 years.
No, I would not recommend this to a friendBefuddled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got a chance to experience the membership since they delivered the wrong items. Since I was not satisfied, I cancelled the membership….
No, I would not recommend this to a friendDon’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sales people, bad management, regret buying membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review. We're sorry to learn that your membership has not met your expectations. We would be pleased to assist you in exploring the specific benefits included and address any additional concerns you may have. For membership information and support, please visit https://www.bestbuy.com/memberships. For personalized assistance with any further inquiries or concerns, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy and reference your My Best Buy Plus™ review. Thanks!
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a lie. Fast two day shipping? Nope. Try like a month long shipping on almost every order. Won’t be renewing. Customer service is a joke!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Laurie! We never want our customers to have this kind of experience. Please know 2-day shipping not available in all areas, and there are limitations that may apply. You can read more here: https://www.bestbuy.com/memberships. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Not worth it for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only used it the day of purchase, and then my buying power was reduced shortly there after so it’s not worth it for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Best Buy plus membership not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this membership going to see additional coverages for my purchases. It’s not as expected
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Adam! The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! My Best Buy Total™ offers the same but includes 24/7 tech support, protection plans (including AppleCare+) for up to 24 months with an active membership, 20% off repairs currently not covered by a plan. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Can't use a Membership with No Store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You closed down the only store in my area (22554) so I cannot use my membership anymore without traveling a very long distance.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. I can understand that any changes like store closings can be difficult. While we don't expect these things to happen we understand that it is an inconvenience to some customers. Please note that we can assist you with ordering online, or through chat on X @BestBuySupport or Facebook Best Buy chat for assistance.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to an amazing experience but it was horrible I will never use them again
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi DavidN,
Thank you for sharing your thoughts about the My Best Buy Plus membership. I understand your experience didn’t meet expectations, and I’d love to see what I can do to help improve the situation for you.
Please connect with us via a private message on one of the social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to assist you further and learn more about your experience.
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
We hope to hear from you soon.
Best regards,
Not wort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No people in store where you need help. Don’t have knowledge on what they are selling. Useless.
No, I would not recommend this to a friendMembership is good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership valve good. Employee at the checkout was terrible. Very rude. Did not have on the blue shirt, had on ear buds the whole time he was serving us.
I would recommend this to a friendMembership sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They lie to people to make then get the plus membership and then they don’t respect prices
No, I would not recommend this to a friendBestbuy membership is not very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is absolutely no use for getting the membership. The pricing is always matched elsewhere and the deals are not as competitive.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure that it's been beneficial. It's hard to know what membership is actually providing. I don't think I be reupping it.
No, I would not recommend this to a friendSorry that we purchased it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I hadn’t gotten it. It’s something that I’m not going to use. Waste of money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MichaelS! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Not explained how to benefit with this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have NOT explained how to use this membership to find member only deals and savings.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Emmasmom,
Thank you for taking the time to share your experience. I can understand how frustrating it must be to feel unclear about how to fully utilize the membership benefits, especially when accessing deals and savings is such an important feature. We want to ensure that all of our members get the most value from their membership, and I’d like to help address your concerns.
Please send us a private message on one of the following platforms so we can assist you further:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
In your message, kindly include your full name, phone number, and email, and mention that this is in reference to your My Best Buy review. Our support team would love the opportunity to guide you through the membership benefits and provide the information you need.
We hope to connect with you soon.
Best regards,