Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Im not sure of this membership & Need help!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I yet havent had the privelege of using this membership no pne introduced me to it i had sale coming up although i didnt get a money back per they told me
No, I would not recommend this to a friendRated 1 out of 5 stars
overrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled it. I just wanted to pay off my purchase and the routine to do it was unattainable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't feel it is worth the money. Don't see where it was a benefit to me and won't be renewing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi SusanJ,
Thank you for sharing your thoughts on the My Best Buy Plus membership. We completely understand how you're feeling today, and we would love the opportunity to go over all the benefits included in the membership. There may be some features you can take advantage of while you still have access.
Please reach out to us through a private message on one of our social media platforms listed below, and kindly include your full name, phone number, and email in the message. Also, let us know this is in reference to your My Best Buy review. Our support team is eager to assist you and explore how we can improve your experience.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We look forward to hearing from you!
Best regards,
Rated 1 out of 5 stars
I am not happy to be cheated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know what it will do for me A salesman was able to sales me a story truly I do not see the benefit. Please refund it I am not kidding
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Rated 1 out of 5 stars
no Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recoment get the TOTAl Membership better has more protection for the customer
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing your perspective on memberships. It's important to have the protection and service that fit your needs, and you can compare memberships here: https://www.bestbuy.com/memberships. If you'd like further support now, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
What is this thing?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into this at a retail store during a Christmas purchase. I have no idea what this is good for other than having a longer return period.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your question with us. We are happy to have you as a member of My Best Buy Plus. Aside from providing you with a 60-day Return & Exchange Promise, your membership also includes free 2-day shipping on most items, and special members only promotions. Please be sure to check out www.bestbuy.com/memberships to see more information about the perks included with your membership.
Rated 1 out of 5 stars
Duped into membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy to get a discount only to find out amazon had same discount so I really didn’t need I will cancel before year out
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Robert! We hate to hear you're looking to cancel your membership, as it provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Worst Membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spend a lot of money at Best Buy and this membership didn’t help with a dime over the last year. Total waste of money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Was of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a waste of time to sign up, still had to manually get my discount applied to my account.
No, I would not recommend this to a friendRated 1 out of 5 stars
unsure why i bought it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i only bought it because the salesclerk talked me into it, i don't know what it is for.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Never apply for this membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there is no benefit from the annual subscription, just money thrown away. in addition, the monitor was returned, the money was never returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
I paid for nothing and I can’t cancel it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t even access it because it’s listed under someone else’s email address I’ve contacted BestBuy several times but still not fixed
No, I would not recommend this to a friendRated 1 out of 5 stars
Very upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible , I was tricked into this and I called to cancel one month after and I am still being charged . This is robbery ! PLS CANCEL me ASAP
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you have having issues cancelling your membership, please reach out to us on Facebook, Twitter, or Instagram, and we would be happy to help.
Rated 1 out of 5 stars
Small time frame to redeem gift certificate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agreed to the membership because I would get a $50 gift certificate. What I didn’t realize was that I had a very small timeframe to redeem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s NO good plus the agent sold me the wrong one - don’t waste your money - it has NO value.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Gwen,
Thank you for sharing your experience with us. We want all of our members to see true value in their membership, and it’s concerning to hear that it didn’t meet your expectations. If the membership you received wasn’t what you were looking for, our support team would love to discuss your needs and explore options to make this right.
Could you please reach out to us through a private message on one of our social media platforms? You can contact us on Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/BestBuy. When you reach out, please include your full name, phone number, and email, and mention that this is regarding your My Best Buy review.
We’re here to help, and we look forward to hearing from you.
Best regards,
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy used to have the best prices and I was glad to be a an Elite Plus member but their new membership levels are not worth the extra cost.
No, I would not recommend this to a friendRated 1 out of 5 stars
beware of extra add on costs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i try to avoid best Buy. Sneaky. Low price until you buy. will add on extra fees and costs.
No, I would not recommend this to a friendRated 1 out of 5 stars
Way too confusing!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too confusing. Shouldn’t have to study to figure out how it works and what are the benefits.
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given misinformation from store salesperson. I tried to get a credit for item that went on sale but was denied.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thanks for reaching out to us. It's unfortunate that you're having a hard time to process a price match. That is never something we expect to hear. Our teams are here to help and happy to look into the matter for you. Please reach out to us by sending a private message on any social media platform. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy
Rated 1 out of 5 stars
Joke!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless...nothing will activate even when it says it's available to me!! ABSOLUTELY NOTHING!!! WASTE OF MY MONEY!! RETURNING MY LAPTOP ALSO!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Angela. Thank you for uploading your review. I would recommend reaching out to (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and help in any way possible.
