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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42094 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1974 Showing 39,461-39,480 of 42,085 reviews
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very few offers that appeal to me. Not very interested in the items.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No value so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of 11/8/24 I have not used my membership. Consequently I rate my membership as poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst membership I’ve ever paid for. I couldn’t find any benefits so far with this .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used my membership and dint even know why i bought it. It said it provided discount but i received no benefits

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost to reward tiers are bad. Return window is too short. 3rd party delivery companies are not reliable and cust service is difficult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While offering me this membership they told stories but they were not true. , It doesnt do any good. Very unfortunate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. You get a discount here or there. But not usually to anything i personally would need. Probably wont renew it next year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 out of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Couldn't log into my account. Difficult to use. Plan on canceling soon.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, SeanV! As a My Best Buy Plus™ member you are able to take advantage of many benefits in stores and online. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Help offered at 100 dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all when I called and asked for help

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, DelvaR! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent phone interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don’t get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a waste of money.////////////////

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello StevenC! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to see the value in your membership. There are some wonderful perks, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Dont waste your time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it and it doesn't even show up on the app.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us here regarding your My Best Buy Plus™ membership. You need to log in using the email address and phone number associated with your membership in order to have access on the Best Buy app. We would be happy to guide you through this process if you reach out to us. We are available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never use the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only signed up to get a discount on a major purchase. I have not had any reason to use any of the offerings of membership

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Nancy! We're glad to hear your membership allowed you a discount on a big purchase. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was a complete waste of money. I was pressured to purchase and told it would be worth it and haven’t used it yet.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is terrible compared to the old ones. The higher level is ever worse. I don’t see anything of value to me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, David! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Nothing amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see a huge value, the products I’m interested in never seem to have any membership pricing. I’m definitely starting to question if this was a good deal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waster of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not offer any value. my best buy plus pricing is the same, or in some cases more expensive than prices you can find at any other retailers. save your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is good but they have no option to upgrade, and only refunded me $10 after having the membership for 4 days.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi. I can understand that cancelling your membership and getting a prorated refund for the time and/or promotions you may have taken advantage of taken from the cost could be difficult. We would be glad to look into options if you would like to contact us about reinstating your plan. You can contact us on X @BestBuy or Facebook Best Buy chat for assitance. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never purchased this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this membership. I have canceled it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, PattiC! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it becomes a concern to see an additional charge for something you do not recall. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). If connecting with our support teams online, please state that it's in response to your "My Best Buy Review". Our support teams would love the opportunity to learn more of the origins of this purchase and assist with any other concerns you may have. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pushy, was forced to get it. I don’t see any value in this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Worst buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst buy ever I will never buy this again ever ever ever

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for taking time out of your day to leave a review. We are saddened to hear that you are not happy with your My Best Buy Plus™ membership. We would love to assist and encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech