Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of money for a little of nothing. Remove me from all mailing lists.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi RossT,
Thank you for sharing your concerns. I completely understand your frustration about feeling like the membership hasn’t provided enough value for the cost. We want every customer to feel that their experience is worthwhile, and I’d like to assist you with this and address your request to be removed from mailing lists.
Please reach out to us privately on one of the following social media platforms so we can assist you further:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/BestBuy
In your message, please include your full name, phone number, and email, and mention that this is regarding your My Best Buy Plus membership and mailing preferences. Our team is here to help and would love the opportunity to assist you.
We look forward to hearing from you and resolving this for you.
Best regards,
Rated 1 out of 5 stars
Limited value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member benefits are limited; discounts offered to members do not justify cost of membership
No, I would not recommend this to a friendRated 1 out of 5 stars
not the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was lied to about what the membership did. so i paid for the membership thinking i was getting something different
No, I would not recommend this to a friendRated 1 out of 5 stars
More e-mails than discounts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, talk about a membership that comes with 4-5 emails a week... no thanks... and they have it set to auto renew, will need to fix that.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is not worth it. There is no real benefit from having it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it. I barely use it and it's more of something that used to be free and it's more of a money grab.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to schedule a service call to correct an improperly installed TV and have gotten nowhere. No returned phone calls.
No, I would not recommend this to a friendRated 1 out of 5 stars
not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no worth it, this is a waste of money. i dont see anything special on this
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there. Thanks for taking the time to reach out. If you haven't already, be sure to check out https://www.bestbuy.com/plus for an in-depth look at everything the My Best Buy Plus Membership has to offer. If you need any additional help please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Have a great day!
Rated 1 out of 5 stars
Of zero value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have zero use for this. How can I cancel membership?
No, I would not recommend this to a friendRated 1 out of 5 stars
sucks! dont sign up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.crap! dont even join this they make evrything hard to return even with this membership!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Please know the extended 60-day return policy applies to most products and not all, and further details on exclusions can be found on our Return and Exchange page. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Membership not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The items I would be interested in purchasing are never on the low price list. And my Geek Squad experiences have not been very helpful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor transparency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experience has seemed not transparent. Employees dont seem to know anything about it and cant clarify the perks
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a waste of money. You get 0 benefit. Wouldn’t have purchased it if it wasn’t free.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They try to upsell you and I see no value in it. Don’t waste your money in the very least.
No, I would not recommend this to a friendRated 1 out of 5 stars
why, oh why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kid who signed me up didn't explain anything about what this is and I don't know how it benefits me in any way.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 1 out of 5 stars
Don’t buy the membership unless ordering often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is hardly anything that I could do with the membership because there was hardly anything that I needed to order on a regular basis.
No, I would not recommend this to a friendRated 1 out of 5 stars
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know what is the actual benefit of the purchase. Regretting that i started it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like Best Buy let me down, I was scammed out of $600 and neither Best Buy or Chime would help me get my money back
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Alicia! We appreciate your review, although it's concerning to hear you had this experience. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Canceled most deals that made the membership worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled most good deals a few months in and they don’t provide enough benefits now to justify signing up for this. I feel like a bait and switch was pulled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy makes this charge without consent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy makes this charge without your consent when you make a 0% purchase on your Best Buy credit card which is probably illegal.
No, I would not recommend this to a friend
