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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42094 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1976 Showing 39,501-39,520 of 42,085 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not seeing a good enough benefit compared to other competitors rewards

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your review with us and for being a member of My Best Buy Plus. We appreciate your feedback ,as we are always evaluating the perks and benefits our members find to be of most value. Aside from free 2-day shipping and an extended return and exchange window, we offer many other benefits, like members only pricing. We change these offers often , so please check out www.bestbuy.com/memberships for me details. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No idea what this membership does for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what this membership does for me. I got it when I purchased a computer but it doesn't seem to add a lot of value and would not renew it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership of Bestbuy is not such a good deal. Just another gimmick.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you sharing your feedback with us, even though we are saddened to learn you are not enjoying the many perks that come with your My Best Buy Plus Membership. I encourage you to check out www.bestbuy.com/memberships to see what benefits you might not be aware of. For example, did you know that we offer members-only pricing promotions? Your membership also includes free 2-day shipping and an extended return and exchange period on most items. Should you have questions, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). You are always welcome to private message us. Please include your name, phone number, email ,and "My Best Buy Review" in your private message. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    not really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to find any value to this program. The only thing that it did for me was extend the return window which your competitors do as a matter of course.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go back to the rewards program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What good is a Best Buy rewards credit card without a rewards program? I guess I will will be cancelling the credit card.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. Thank you for reaching out with your Best Buy Rewards concern. Please note that purchases made with the Best Buy Credit Card that do not use to deferred interest financing offers receive rewards points on purchases in and outside of stores. Please reach out to us on X @BestBuy or Facebook Best Buy chat for assistance with your questions or concerns. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Got taken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $50 for nothing told the guy l bought the refrigerator from probably won’t use it & right so far used nothing & out $50

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like that this is automatically renewed, There should be an option to cancel it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not aware I had to pay a membership fee. I will be canceling it very soon. Really mad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nowhere near valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t really do much. Don’t see any value. Secret sales are beatable with some online searching. Have yet to see much value.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. Thanks for leaving your review. It's unfortunate that you were not able to take advantage of the membership. Your membership offers benefits such as free standard and two-day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us . BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it imo for the occasional discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. I buy most of my stuff off amazon instead

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there, SamF. Thank you for taking the time to leave a review for us here regarding your My Best Buy Plus™ membership. We offer competitive prices, and can even price match to ensure that you receive the best value for your purchases. There are great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, please reach out to us via social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Suprises and not in a good way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used any of the promotions and was never informed when the renew would happen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never brought it, never see the need to buy it. Buy if you have too much money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, BinbinW! Both memberships have amazing benefits. The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! My Best Buy Total™ offers the same but includes 24/7 tech support, protection plans (including AppleCare+) for up to 24 months with an active membership, 20% off repairs currently not covered by a plan. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that this is in regards to "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not very happy to have gotten it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to get any benefits of this membership. All i lost was all the good ones i had. This is going backwards with bestbuy

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      To find out about all of the benefits of My Best Buy Total, feel free to visit www.bestbuy.com/total or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Cancellation notice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost. Only use occasionally, so does not save any money. I will cancel

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, BillC! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also contact Best Buy for assistance on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never used it, I am trying to see how I can cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never felt it was for me. It was an extra expense with no retutn for me

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi,

      Thank you for sharing your concerns on the My Best Buy Plus membership. I can understand that there aren't as many benefits as the My Best Buy Total plan. You can certainly look at upgrading to find the right fit, or you can downgrade to the My Best Buy membership that is free if it best suits your needs. You can check out all the different benefits online at https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983 . Please reach out to us on X @BestBuy or Facebook Best Buy chat for assistance. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Poor customer service and horrible communication.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst experience I have ever had with a ear buy

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you sharing your experience but are saddened to hear that you had an issue with our services. Our team would be happy to look into this further. You can connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Read everything before signing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible , it was added to my purchase by the salesman in the tv department. He didn’t tell me he was charging me extra.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. I can understand that during a purchase having items on the purchase that you hadn't noticed can be difficult. We would be glad to help you with refunding this membership purchased if you would like please reach out to us on X @BestBuy or Facebook Best Buy chat for assistance. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much pointless unless you actually have shop a lot at Best Buy. Hard to cancel. Just spend the extra money on the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mostly Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s mostly useless, and the only reason I purchased a membership is because it was part of the sale price of an item I was purchasing.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      The My Best Buy Plus membership has many benefits that include exclusive member sales and events, free 2-day shipping, and a 60-day return period, among others. You can find more information about My Best Buy Plus at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The savings are very rare and not that different from a regular sale when I get a membership I should expects to see real difference .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thanks for reaching out. Exclusive member pricing is just one of the many benefits that the My Best Buy Plus Membership includes. Please check out https://www.bestbuy.com/plus for a full list of all the perks that are included in your membership. If you have any further questions please do not hesitate to reach out to us at (888) BEST-BUY or (888) 237-8289. BBY-ExBrand_Totaltech