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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1978 Showing 39,541-39,560 of 42,095 reviews
  • Rated 1 out of 5 stars

    unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not sign up for this. I am old and probably would not use it enough to justify the cost. I don't know why the sales person put it on my receipt for a tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the membership is not a real value because all of the items I want to buy does not qualify for the membership discount.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Arthur! In addition to exclusive member prices on thousands of items, your membership also allows you access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the membership. Not really sure what it was for or why we purchased it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good this is the 2 time I have too pay for a item that was supposed cover by your warranty and you store don’t have any more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to take advantage of this membership over the past 7 months.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Lawnmower deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t want to renew my plus membership. Your 90 day policy on lawn mowers stinks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a hard time getting in and Citi cards is calling male twice a day and they do not talk to me it just rings

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Patricia! We hate to hear you're having issues with Citbank and your credit card account. Their support team can be reached by calling (888) 574-1301 or through their Twitter account @AskCiti. You can also view their Contact Us page here: https://online.citi.com/US/ag/contactus. For assistance with other questions or concerns, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Best Buy online account doesnt recognize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that when I log in to my Best Buy account it doesn't re ognize that I'm a Best Buy Plus member I'm going to have to go with one star.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much value in the membership. There should be more perks for a paid membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent over $2,000 and still didn’t get my rewards!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with your rewards. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Couldn’t get refunded after already cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled it and was unable to get a refund even though I was told I would get refunded. I really needed that 50$ back.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      If you need assistance with getting this resolved, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and we'd be happy to help. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    no real value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't experience any real value to it. I hope to get a notice when my membership expires before I get charged again. Thanks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forced into purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to purchase this because I returned a brand new never opened gaming headset. Policy is 15 days I tried returning 21 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good to recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has poor customer service when I go to the store its hard to find sales agent to assist as. Does not help me in any way

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for uploading your review. I'm sorry this experience has not been smooth as possible, and we would love the chance to get that back on track. I would recommend reaching out to (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and help in any way possible. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this type of membership. Being retired and downsizing lowered our need to invest in tech and entertainment devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Changed offers with no notice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed for the buy 2 get 1 free on Switch games. Then they cancelled the deal with no warning. So it was a wash. I wouldn't subscribe again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even worth the money unless you plan on spending thousands of dollars a year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership is practically worthless. The fact that they can charge you money for it straddles the line of legality.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Christopher! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not a very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership actually ended up costing me more than it saved.wod not recommended it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't seen any advantage in being a member, in my opinion it's not worth it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech