Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
No good to recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has poor customer service when I go to the store its hard to find sales agent to assist as. Does not help me in any way
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for uploading your review. I'm sorry this experience has not been smooth as possible, and we would love the chance to get that back on track. I would recommend reaching out to (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and help in any way possible.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this type of membership. Being retired and downsizing lowered our need to invest in tech and entertainment devices.
No, I would not recommend this to a friendChanged offers with no notice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I subscribed for the buy 2 get 1 free on Switch games. Then they cancelled the deal with no warning. So it was a wash. I wouldn't subscribe again.
No, I would not recommend this to a friendNot even worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worth the money unless you plan on spending thousands of dollars a year
No, I would not recommend this to a friendDon’t bother.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Plus Membership is practically worthless. The fact that they can charge you money for it straddles the line of legality.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Christopher! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not a very good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership actually ended up costing me more than it saved.wod not recommended it
No, I would not recommend this to a friendI do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven't seen any advantage in being a member, in my opinion it's not worth it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
0/10 don’t recommend!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE! Every time I go and purchase something my purchases don’t stay! Then they have to make a big deal for returns when it’s not my fault!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing this feedback with us. We would love to take a look at your account to make sure everything has been set up correctly. Please give us a call at (888) BEST-BUY, which is (888) 237-8289. You can also reach out to support on social media, and we would be happy to help get this sorted out, so you can take full advantage of your member benefits!
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time i dont perchase oftin enough to recive anything accept spam for ad that dont even make a dent in prices
No, I would not recommend this to a friendNOT MANY BARGINS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good, does not have many bargains offers, the few discounts offered are very minimal, and expire without notice.
No, I would not recommend this to a friendWhy?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced into taking this.I didn’t appreciate that
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Andy! Thanks for leaving a review regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of all the great benefits. We are disappointed to hear that this may not have been the case. Here is a link with more details on your membership: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, be sure to reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that you are reaching out in response to your My Best Buy review. Thank you!
Title?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was promised a $50 rebate/ credit to use for a future purchase. It never came or was too complicated to figure out how to redeem it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .There is no rebate when purchasing the My Best Buy Plus membership. Please reach out to us on Facebook, Twitter, or Instagram, so we can document this.
It’s bad bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good deals on the things I really want and if there are any deals other companies have the same item for the same price
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that the membership may not be something that everyone will find the value in. You can check which membership is right for you if the Free My Best Buy, or 50 dollar My Best Buy Plus or the 170 My Best Buy Total. some offer discounts and pricing about others and may be more beneficial to some. You can check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Got it for the discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchased the membership to get a discount on a computer I purchased. I have no desire to renew the membership when it expires
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate the feedback, Dennis. Exclusive pricing is just one of the many perks that is included in Your My Best Buy Plus Membership. Be sure to check out https://www.bestbuy.com/plus for a full list of everything your membership has to offer. Have a great day!
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Can’t believe I got looped into getting it. More money you spend more you save. So spend more.
No, I would not recommend this to a friendAwfully deceitful. Worst Purchase ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. I was told of it a couple of weeks earlier of the benefits. But second time I went to the store they told me it was canceled or put on hold.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money...I didn't get anything special and my shipping took a week, cancelled it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kmg422! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with BB and will not be shopping there again if I can help it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi LoriW,
I understand your disappointment, and I’d really appreciate the opportunity to learn more about what led to this experience. I’d love to see if there’s anything I can do to help resolve the issue for you today.
Please connect with us through a private message on one of the following social media platforms. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would be more than happy to assist you further.
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
I hope we get the chance to make this right and restore your trust.
Best regards,
What's the advantage?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't see that much advantages in the membership. Sale deals do not differ significantly for a member or non member.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
I feel played.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I was tricked into purchasing this membership. I didn't even receive the promotion on a Samsung purchase I made.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your feedback, Jessica. We would be more than happy to see what can be done about that Samsung promotion. Please reach out to us at (888) BEST-BUY or (888) 237-8289. You can also contact our social media team through your X, Facebook, or Instagram profile. We look forward to hearing from you.