Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Awfully deceitful. Worst Purchase ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. I was told of it a couple of weeks earlier of the benefits. But second time I went to the store they told me it was canceled or put on hold.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money...I didn't get anything special and my shipping took a week, cancelled it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kmg422! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with BB and will not be shopping there again if I can help it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi LoriW,
I understand your disappointment, and I’d really appreciate the opportunity to learn more about what led to this experience. I’d love to see if there’s anything I can do to help resolve the issue for you today.
Please connect with us through a private message on one of the following social media platforms. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would be more than happy to assist you further.
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
I hope we get the chance to make this right and restore your trust.
Best regards,
What's the advantage?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't see that much advantages in the membership. Sale deals do not differ significantly for a member or non member.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
I feel played.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I was tricked into purchasing this membership. I didn't even receive the promotion on a Samsung purchase I made.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your feedback, Jessica. We would be more than happy to see what can be done about that Samsung promotion. Please reach out to us at (888) BEST-BUY or (888) 237-8289. You can also contact our social media team through your X, Facebook, or Instagram profile. We look forward to hearing from you.
Scam!! Do not purchase Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson lied to me about this and now I’m stuck with it!!! It’s a SCAM!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, TobyD! At times membership may be recommended if it provides savings on a purchase that's greater than the membership price itself. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to investigate this further.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont see the point. Now you are making me pay for a memebership that once was a perk for my continued patronship.
No, I would not recommend this to a friendThe worst membership I have had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need pay 49.99 to be a membership and when I want cancel it, I need pay back $100.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We're sad to hear you're looking to cancel your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Only have because of return.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy just to return non working product I spent $2000.00 dollars on because it was the 15 days after purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Paul! Thanks for sharing this experience. We'd like to learn more about what happened when you tried to return your product and provide additional support. To continue, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy).
no use for me personally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never had to use this as i found nothing thats i can buy for myself
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Why not....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been nice to be warned before the amount is taken from my account.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .ShirleyM! Though the terms and conditions of the My Best Buy Plus and Total memberships found https://bestbuy.com/servicestermsconditions, are emailed at the time of purchase, I know how frustrating it can be when terms are not clear when first becoming a My Best Buy Plus™ member. Both memberships are an annual subscription and require that a form of payment is selected for renewal prior to completing sign up. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support regarding your initial purchase. If connecting with us via social media, please be sure to mention that it is in response to your My Best Buy Review.
sort of a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't need it and felt pressured for services/discounts I woulldn't have used
No, I would not recommend this to a friendScam.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t want it. Was somehow talked into it by salesman. Want it canceled. Have never used it. A bit of a scam!
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly have had no need to use this membership at all. Not enough of an incentive to have it in my opinion.
No, I would not recommend this to a friendHave seen any points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been over a month and I have yet to see points or my $50 gift card for my TV purchase (over $500).
No, I would not recommend this to a friendNever used what a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was bamboozled into getting this subscription when I bought my washer. I am incredibly disappointed. I wish I had known better.
No, I would not recommend this to a friendNot worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Save yourself the money. The early release deals are pretty lame and never on any desirable products.
No, I would not recommend this to a friendNo thank you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They talked me into this saying it would save me money but it just ended up adding to my total and now I have to cancel it before it auto charges me.
No, I would not recommend this to a friendExpensive Membership That I Do Not Need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever it is that this expensive membership provides, I haven’t had the need to use. So I’m sorry, but for me, this membership is a waste of money!
No, I would not recommend this to a friendI don't really use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not valuable unless you shop often. Kinda got pushed to buy it from an associate. I come here once a year so not worth much for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Nic! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.