Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42164 reviews
(42,164 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Madness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits of this membership should be offered to every customer for free. Paying for "discounts" is madness.
No, I would not recommend this to a friendRated 1 out of 5 stars
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to but this due tobyour bad return policy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ScottS! A My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd be happy to help with any questions or assistance you may need regarding your membership. If reaching out for assistance via Social Media, be sure to mention that it is in response to your My Best Buy Review.
Rated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea what I bought the plan for… warranties are rarely worth the price.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not necessarily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are no real deals and didn’t want to renew this year but it did itself
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Canceling our plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were talked into this plan to receive a reasonable discount on our appliance.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, GinaO! We are disappointed to hear that you have decided to cancel your plan after receiving a discount on your appliance. Please know that there are additional benefits for being a member. For details regarding the benefits of the My Best Buy Plus™ membership to make an informed decision, please visit https://www.bestbuy.com/memberships. You can also get support by calling (888) BEST-BUY or (888) 237-8289 for more information. Or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams are happy to answer any questions you may have. please include the phrase "My Best Buy Review" if choosing to connect with via social media so that your message can be properly routed.
Rated 1 out of 5 stars
If you sign up there is no way to cancel!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to cancel within 24 hours but the system prevented me from doing so!
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it dont see the point of having it. Its auto renewed so watch out
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know what happened but they couldn’t accept the rewards and the plus membership at the same time
No, I would not recommend this to a friendRated 1 out of 5 stars
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying the membership. The discounts i get on purchases are either non-existent or more epensive than what you can get at Amazon.
No, I would not recommend this to a friendRated 1 out of 5 stars
It was of no use to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up cancelling my purchase of Apple computer before picking up. I was still charged for the membership. No use to be.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't request, was made part of my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing a TV, the salesperson negotiated a price for the tv- only if I became a plus member. I've yet to use the benefits...I hope to though
No, I would not recommend this to a friendRated 1 out of 5 stars
bla
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not get 60 day return on items i purchased on the same day as my membership to get 60 day return on those items was the only reason i bought the membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Not that beneficial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't see any real value in this membership. Not something I would recommend, and I won't be renewing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Forced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced to get it to get a discount. I’ve had my Best Buy cc for 8 years never had to subscribe to a yearly plan.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for your review. It's unfortunate that you felt pressured to purchase the membership. This is never something we expect to hear. You are able to manage your membership online through your account, in-store or over the phone. We hope you're able to take advantage of all that the membership has to offer, such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
I didn't get any benefit out of it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it when I purchased my laptop but didn't get any benefit out of having it.
No, I would not recommend this to a friendRated 1 out of 5 stars
I would never recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was horrible. When I called the service help line they were no help!
No, I would not recommend this to a friendRated 1 out of 5 stars
We hate this pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless program. Dont waste your money. I think it might be worth a dime.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it. They sold me this when i bought a refrigerator with promises i’d get a benefit but that never happened.
No, I would not recommend this to a friendRated 1 out of 5 stars
It doesn't benefit me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel like I've benefited from it and I have to remember to cancel it. It's more of a nuisance that a benefit to me.
No, I would not recommend this to a friendRated 1 out of 5 stars
what?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not see any benefits of this program i tried and looked and i come up with no legit reason why i would keep this program
No, I would not recommend this to a friend
