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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42164 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1985 Showing 39,681-39,700 of 42,155 reviews
  • Rated 1 out of 5 stars

    Madness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of this membership should be offered to every customer for free. Paying for "discounts" is madness.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to but this due tobyour bad return policy.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, ScottS! A My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd be happy to help with any questions or assistance you may need regarding your membership. If reaching out for assistance via Social Media, be sure to mention that it is in response to your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what I bought the plan for… warranties are rarely worth the price.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not necessarily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no real deals and didn’t want to renew this year but it did itself

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Canceling our plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were talked into this plan to receive a reasonable discount on our appliance.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, GinaO! We are disappointed to hear that you have decided to cancel your plan after receiving a discount on your appliance. Please know that there are additional benefits for being a member. For details regarding the benefits of the My Best Buy Plus™ membership to make an informed decision, please visit https://www.bestbuy.com/memberships. You can also get support by calling (888) BEST-BUY or (888) 237-8289 for more information. Or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams are happy to answer any questions you may have. please include the phrase "My Best Buy Review" if choosing to connect with via social media so that your message can be properly routed. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    If you sign up there is no way to cancel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to cancel within 24 hours but the system prevented me from doing so!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it dont see the point of having it. Its auto renewed so watch out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know what happened but they couldn’t accept the rewards and the plus membership at the same time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying the membership. The discounts i get on purchases are either non-existent or more epensive than what you can get at Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was of no use to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up cancelling my purchase of Apple computer before picking up. I was still charged for the membership. No use to be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't request, was made part of my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a TV, the salesperson negotiated a price for the tv- only if I became a plus member. I've yet to use the benefits...I hope to though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not get 60 day return on items i purchased on the same day as my membership to get 60 day return on those items was the only reason i bought the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't see any real value in this membership. Not something I would recommend, and I won't be renewing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was forced to get it to get a discount. I’ve had my Best Buy cc for 8 years never had to subscribe to a yearly plan.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. Thanks for your review. It's unfortunate that you felt pressured to purchase the membership. This is never something we expect to hear. You are able to manage your membership online through your account, in-store or over the phone. We hope you're able to take advantage of all that the membership has to offer, such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us . BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I didn't get any benefit out of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it when I purchased my laptop but didn't get any benefit out of having it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would never recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was horrible. When I called the service help line they were no help!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We hate this pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless program. Dont waste your money. I think it might be worth a dime.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth it. They sold me this when i bought a refrigerator with promises i’d get a benefit but that never happened.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't benefit me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel like I've benefited from it and I have to remember to cancel it. It's more of a nuisance that a benefit to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not see any benefits of this program i tried and looked and i come up with no legit reason why i would keep this program

    No, I would not recommend this to a friend