Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42167 reviews
(42,167 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying the membership. The discounts i get on purchases are either non-existent or more epensive than what you can get at Amazon.
No, I would not recommend this to a friendRated 1 out of 5 stars
It was of no use to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up cancelling my purchase of Apple computer before picking up. I was still charged for the membership. No use to be.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't request, was made part of my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing a TV, the salesperson negotiated a price for the tv- only if I became a plus member. I've yet to use the benefits...I hope to though
No, I would not recommend this to a friendRated 1 out of 5 stars
bla
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not get 60 day return on items i purchased on the same day as my membership to get 60 day return on those items was the only reason i bought the membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Not that beneficial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't see any real value in this membership. Not something I would recommend, and I won't be renewing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Forced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced to get it to get a discount. I’ve had my Best Buy cc for 8 years never had to subscribe to a yearly plan.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for your review. It's unfortunate that you felt pressured to purchase the membership. This is never something we expect to hear. You are able to manage your membership online through your account, in-store or over the phone. We hope you're able to take advantage of all that the membership has to offer, such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
I didn't get any benefit out of it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it when I purchased my laptop but didn't get any benefit out of having it.
No, I would not recommend this to a friendRated 1 out of 5 stars
I would never recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was horrible. When I called the service help line they were no help!
No, I would not recommend this to a friendRated 1 out of 5 stars
We hate this pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless program. Dont waste your money. I think it might be worth a dime.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it. They sold me this when i bought a refrigerator with promises i’d get a benefit but that never happened.
No, I would not recommend this to a friendRated 1 out of 5 stars
It doesn't benefit me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel like I've benefited from it and I have to remember to cancel it. It's more of a nuisance that a benefit to me.
No, I would not recommend this to a friendRated 1 out of 5 stars
what?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not see any benefits of this program i tried and looked and i come up with no legit reason why i would keep this program
No, I would not recommend this to a friendRated 1 out of 5 stars
good on paper.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good benefits on paper. but customer service is dishonest not professional and they don't know their Best Buy policies.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the sense of having a membership and it’s kind of pricey too.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Llyrem,
Thank you for sharing your feedback. I understand your concerns about the membership and its cost, and I appreciate you bringing this to our attention. We want to ensure our customers find value in their membership, and I’d like the opportunity to learn more about your experience and assist you further.
Please connect with us through a private message on one of our social media platforms: Facebook at https://www.facebook.com/BestBuy, Twitter/X at https://www.twitter.com/BestBuySupport, or Instagram at https://www.instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review.
We look forward to hearing from you and helping address your concerns.
Best regards,
Rated 1 out of 5 stars
Cost vs benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't seen any benefits of value to justify the cost of the membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this isn’t worth the money. Previous memberships offered much more and it feels like the benefits are too haphazard.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is not that good plus membership is very good with apple care. Next time i will buy bestbuy plus
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for being a member of My Best Buy Plus. There are many great benefits included with My Best Buy Plus and My Best Buy Total, like free 2-day shipping, a generous 60-day return period, and members only savings. With My Best Buy Total, you have the ability to get Geek Squad Protection or AppleCare included with qualifying purchases, among other perks. For more information about the different features and benefits, please check out www.bestbuy.com/memberships. If you have questions, you may contact us on Facebook, Twitter/X, or Instagram.
Rated 1 out of 5 stars
No differences in had or not have a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not change or earning anything is pretty sad I ask the cashier if I earn points or something and he said you will see it
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience with purchase, regret adding the membership to save money on it. Will shop elsewhere for major purchases.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr Tim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was supposed to refund a price reduction with membership of a TV I purchased . $100 Never happened!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Timothy! We definitely want to make sure you receive a qualifying price match for your TV, as we stick by our Price Match Guarantee. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) to continue with support.
