Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42167 reviews
(42,167 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worth it, not enough deals that would even make it remotely worth it. Cancelling it now so thanks for the reminder.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish I hadn't bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money I paid. I don't like having to continually check prices to see if there was a price drop. Would like my money back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales are not worth it, and you don't earn points when purchases unlessp ur using Best Buy credit card.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried to redeem rewards twice. It doesn’t work. Useless membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worth it if your close but pay attention to howbth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live an hour away and was really unsure of what this is. Now I realize I need to go in the store almost daily to reap any benefits. Kind of upset
No, I would not recommend this to a friendRated 1 out of 5 stars
Why Did I Bother?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did I spend extra money for this? If I did, it was a mistake. Never again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We understand the importance of recognizing the many benefits of each membership to help determine which one best fits your needs.There are exclusive member offers which currently include 4-monthsfree of Apple TV+, Apple Music, 30-days fubo TV, and more. This information can be found visiting https://www.bestbuy.com/loyalty/catalog. Just so that you are aware. A My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out via social media, be sure to state that it's in reference to your "My Best Buy Review". We'd be happy to help with any questions you may have.
Rated 1 out of 5 stars
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this service. Did not find any value to having this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It automatically renewed without proper warning causing credit card issues
No, I would not recommend this to a friendRated 1 out of 5 stars
NEVER USED IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the membership and frankly it hasn't done anything for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Questioning value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what value I got from this. Need to cancel if I’m paying for it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Improve memberships
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know the benefits of this membership. It could be better if members get alert on clearance, open box items
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there. Thanks for leaving your review, we do appreciate you taking the time. It's unfortunate that you're not able to take advantage of the membership. Your membership offers benefits such as free standard and two day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits of the membership here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
Awfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overwhelmed with emails and texts. Cancelled it right away.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for the review. We are saddened to learn that you ended up cancelling your review, but we do understand how receiving many emails and texts can be overwhelming. Did you know that you can opt out of receiving emails and texts, even while still keeping the benefits of your membership? If you need help with this, please feel free to reach out to us through private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 1 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never found anything on sale or what the membership could be used to purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was tricked into buying this membership I’m mad they didn’t cancel it already!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .JordanJ! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. As a member, you receive free 2-day shipping, 60-day extended return period for most products, along with exclusive member prices on thousand of items and access to sales events. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention that you are responding to your My Best Buy Review when reaching out.
Rated 1 out of 5 stars
I could not cancel membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is not possible to cancel over website account, not recommended
No, I would not recommend this to a friendRated 1 out of 5 stars
BBP membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know anything about it. It was added on to a purchase I made recently but I have no idea what it is or what it does.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus offers many benefits and you can find out more about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 1 out of 5 stars
Not worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, there was is no exclusive benefit for membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible services and treatment, makes me rethink ever doing business with best buy after our 1300 purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We regret to hear that you have had a terrible experience in our store. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) so we can assist and document your feedback?
Rated 1 out of 5 stars
Wasted Membership Effort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve yet to see any advantage to your current membership plan. I’m not sure anything positive comes from it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Teresa! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real benefits unless you are buying a great deal of merchandise during the period the Membership is in effect.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. While we understand that haven chosen to take the membership option, we can understand that finding the best use for the benefits can be tough. Please visit our website for more information on benefits available with your plan https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
