Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42169 reviews
(42,169 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth anything if you don't shop much at BB. Take me off auto renew.
No, I would not recommend this to a friendRated 1 out of 5 stars
David Wright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t know what it does. I can’t tell that it’s helping me any.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really see any benefit for the membership, wasn’t worth the price
No, I would not recommend this to a friendRated 1 out of 5 stars
Near useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not realized any benefits from this membership to date
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi RichardM,
Thank you for sharing your feedback. I can understand how frustrating it must be to feel like the membership hasn’t provided any value to you so far. We want every customer to feel that their membership is worthwhile, and I’d like to help explore how we can address this concern and ensure you’re getting the most out of it.
Please connect with us privately on one of our social media platforms so we can assist you further:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/BestBuy
When you message us, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy Plus membership. Our team is here to help and would love the chance to assist you.
We hope to hear from you soon and work to turn your experience around.
Best regards,
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the membership and i didn’t received my money back. Its been two more than two months and you dont even have a solution for this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a deal at any price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing I want is in stock. When I order, they say 2 days and when I go to pick it up they tell me maybe 2 more days...
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use the membership. Hard to cancel this purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, LouiseTarrent! Having a My Best Buy Plus™ membership allows customers to take advantage of an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and more. For more information, please visit https://www.bestbuy.com/memberships. We are saddened to hear that you are dissatisfied with the benefits that come with being a member and would be happy to assist with your concerns, including cancelling autorenewal. Please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Rated 1 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see any type of good promotions or discounts that attract me to buy, for me this membership is not worth it
No, I would not recommend this to a friendRated 1 out of 5 stars
i dont like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like it I have not been able to use any of the perks on stuff I like.
No, I would not recommend this to a friendRated 1 out of 5 stars
No rewards no care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had made purchases during last thanksgiving its been four months now still haven't received any reward points yet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Its kinda Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel I personally got a great benefit from it. It might be good for other people, but not for me
No, I would not recommend this to a friendRated 1 out of 5 stars
What is this for again?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forgot I bought this, LOL. I guess I won’t need to continue paying for this next year, since Best Buy is going to get rid of Blu-Rays.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get any extension on my return window at all, had to call to get a refund, they won't do it in the store
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A waste of a purchase. Deals and benefits aren’t that great. Much preferred old programs and my Best Buy perks.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that the membership may not be something that everyone will find the value in. You can check which membership is right for you if the Free My Best Buy, or 50 dollar My Best Buy Plus or the 170 My Best Buy Total. some offer discounts and pricing about others and may be more beneficial to some. You can check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 1 out of 5 stars
Unnecessary Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many extra benefits to having the membership. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad customer service the guy sold without explanations and try pay more
No, I would not recommend this to a friendRated 1 out of 5 stars
Bait & Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First they close the store next to my house then they get rid of physical media sales. Completely worthless membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t think
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think was worth it It’s complicated to use Expensive for what it’s
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not seen the value of having this membership. Not many items are on sale to give the benefits of member pricing.
No, I would not recommend this to a friendRated 1 out of 5 stars
not aware of any membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't know that I had a Membership with Best Buy and want to make sure that I am not being charged for this Membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Justin! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see something on your account you did not expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
