Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42170 reviews
(42,170 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
A waste of my money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth anything. I didn't save a penny. I thought i would save at least around the holidays
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Janice! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
A scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel scammed, everything they told me that the membership included when purchasing was not real
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Luciana! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
The whole process was horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Start to finish was a colossal of mistakes! Service was worse
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Never again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They charged an expired credit card. I'd expected this membership to end.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, FosterS! We know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to see how we can assist. Please mention this is in regards to your My Best Buy review when connecting with us.
Rated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Told i had 50 dollar coupon for anything in store. They lied. Its only for another tv which i dont need
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Dan! Thanks for sharing this. We'd like to follow up on your coupon situation. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
No Value to Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize any financial benefit or any other benefits from the membership. I canceled my membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no clue how this benefits me. I really don’t know why I signed up.
No, I would not recommend this to a friendRated 1 out of 5 stars
What is this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want this and don't know why it keeps getting added to my account
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the miney
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money — next to no benefit. Haven’t seen any return in experience or money for the price.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only good if you are returning an item, it gives more time to do it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Zdfox68! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support regarding your initial purchase. If connecting with us via social media, please be sure to mention that it is in response to your My Best Buy Review.
Rated 1 out of 5 stars
Cost to much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be so much better if it was about 50% cheaper. Just not worth it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Tjda! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. you can also contact Best Buy by mentioning your My Best Buy Review when connecting with out support teams via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy).
Rated 1 out of 5 stars
Not helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless, items desired not eligible. I will not be renewing my membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi DarrellB,
We truly appreciate you being a My Best Buy Plus member, and we want to ensure your experience with us is as valuable as possible. This is certainly not the type of feedback we like to hear from our valued customers. I’d love to better understand what you mean by “items desired not eligible.” Are they not eligible for discounts, price matching, or another benefit? I’d be happy to see what I can do to assist you today.
Please reach out to us through a private message on one of the following platforms. In your message, kindly include your full name, phone number, and email, and mention this is in regard to your My Best Buy review. Our support team would love the opportunity to assist further.
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
We hope to hear from you soon and look forward to resolving this for you.
Best regards,
Rated 1 out of 5 stars
Shouldn't have to pay for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of useless. Just give me points for my purchases why the "club" fee?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Cabbage,
Thank you for sharing your feedback with us today. I understand your concern, and I’d be happy to report this feedback on a corporate level, as we take all customer input into consideration when making important company decisions. Please connect with us through a private message on one of the platforms below. Kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon!
Best regards,
Rated 1 out of 5 stars
A total rip-off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted money paying to become a member. I have not seen any benefits. Next time around I will be wiser and frugal.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for leaving your review. It's unfortunate that you were not able to take advantage of the membership you have. Your membership offers benefits such as free standard and two day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
Unimpressive service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been overall very very unimpressed by plus. I'm glad I got it with a 50 off if I bought it. Otherwise I wouldn't
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless as it doesn’t work on everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, doesn’t work on most of the things I purchased it for
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolutely appalled!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken promises, lies, cancelled orders for no reason, the worst customer service ever.
No, I would not recommend this to a friendRated 1 out of 5 stars
jamming additional fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't do anything. Nor did I know it was added to the purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a horrible experience and I will never use BestBuy again. They are way too slick for me
No, I would not recommend this to a friendRated 1 out of 5 stars
Beware! Terms and Promotions can change!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed that Best Buy took away the Buy Two games, get one Free incentive. That was the sole reason for me joining the program.
No, I would not recommend this to a friend
