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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42170 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1990 Showing 39,781-39,800 of 42,161 reviews
  • Rated 1 out of 5 stars

    A waste of my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth anything. I didn't save a penny. I thought i would save at least around the holidays

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Janice! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    A scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel scammed, everything they told me that the membership included when purchasing was not real

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Luciana! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    The whole process was horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start to finish was a colossal of mistakes! Service was worse

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charged an expired credit card. I'd expected this membership to end.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, FosterS! We know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to see how we can assist. Please mention this is in regards to your My Best Buy review when connecting with us. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told i had 50 dollar coupon for anything in store. They lied. Its only for another tv which i dont need

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Dan! Thanks for sharing this. We'd like to follow up on your coupon situation. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No Value to Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize any financial benefit or any other benefits from the membership. I canceled my membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no clue how this benefits me. I really don’t know why I signed up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What is this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want this and don't know why it keeps getting added to my account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the miney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money — next to no benefit. Haven’t seen any return in experience or money for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only good if you are returning an item, it gives more time to do it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Zdfox68! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support regarding your initial purchase. If connecting with us via social media, please be sure to mention that it is in response to your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Cost to much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be so much better if it was about 50% cheaper. Just not worth it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Tjda! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. you can also contact Best Buy by mentioning your My Best Buy Review when connecting with out support teams via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless, items desired not eligible. I will not be renewing my membership

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi DarrellB,

      We truly appreciate you being a My Best Buy Plus member, and we want to ensure your experience with us is as valuable as possible. This is certainly not the type of feedback we like to hear from our valued customers. I’d love to better understand what you mean by “items desired not eligible.” Are they not eligible for discounts, price matching, or another benefit? I’d be happy to see what I can do to assist you today.

      Please reach out to us through a private message on one of the following platforms. In your message, kindly include your full name, phone number, and email, and mention this is in regard to your My Best Buy review. Our support team would love the opportunity to assist further.

      Facebook: facebook.com/BestBuy
      Twitter/X: Twitter.com/BestBuySupport
      Instagram: instagram.com/BestBuy

      We hope to hear from you soon and look forward to resolving this for you.

      Best regards, BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Shouldn't have to pay for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of useless. Just give me points for my purchases why the "club" fee?

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Cabbage,

      Thank you for sharing your feedback with us today. I understand your concern, and I’d be happy to report this feedback on a corporate level, as we take all customer input into consideration when making important company decisions. Please connect with us through a private message on one of the platforms below. Kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/Bestbuy

      We hope to hear from you soon!

      Best regards, BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    A total rip-off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasted money paying to become a member. I have not seen any benefits. Next time around I will be wiser and frugal.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. Thanks for leaving your review. It's unfortunate that you were not able to take advantage of the membership you have. Your membership offers benefits such as free standard and two day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us . BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Unimpressive service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been overall very very unimpressed by plus. I'm glad I got it with a 50 off if I bought it. Otherwise I wouldn't

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless as it doesn’t work on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, doesn’t work on most of the things I purchased it for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely appalled!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken promises, lies, cancelled orders for no reason, the worst customer service ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    jamming additional fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't do anything. Nor did I know it was added to the purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a horrible experience and I will never use BestBuy again. They are way too slick for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware! Terms and Promotions can change!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed that Best Buy took away the Buy Two games, get one Free incentive. That was the sole reason for me joining the program.

    No, I would not recommend this to a friend