Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42171 reviews
(42,171 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Beware! Terms and Promotions can change!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed that Best Buy took away the Buy Two games, get one Free incentive. That was the sole reason for me joining the program.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't join, not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see the value in this membership. I spend a lot of money with Best Buy and thought this would save money, but it really has not.
No, I would not recommend this to a friendRated 1 out of 5 stars
Meh discounts and selected items.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The items selected for the membership isn’t all that great for me. And the discounts aren’t all that great.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. There are many benefits that would be more readily available for our Best Buy Total memberships that are available for almost all products purchased. You can see more benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Our Best Buy Total membership does provide protection plans and discounts on repairs and services as well.
Rated 1 out of 5 stars
All noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very little value for membership: Lots of email offers and nothing else!
No, I would not recommend this to a friendRated 1 out of 5 stars
scamm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tricked into getting it , doesnt save me a dollar over the regular savings the store already has. scam
No, I would not recommend this to a friendRated 1 out of 5 stars
Members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not found anything from my membership that I have needed or used.
No, I would not recommend this to a friendRated 1 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you're visiting BestBuy often, membershiup is not worth the cost.
No, I would not recommend this to a friendRated 1 out of 5 stars
buy first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must buy this before you buy your product even if your product has not been delivered yet or it will not be covered.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. The savings does not offset the cost of this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got tricked into getting this membership. I do not use it and i do not trust best buy to deliver. Waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not utilized it at all, the member deals are often the same price at other retailers. Hopefully it improves!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not in App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t show I have membership or past purchases in app or coupons
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a great membership. Deals are limited to few
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None of the products I purchased or want to purchase has good deals even with plus membership. At this time, I am not satisfied
No, I would not recommend this to a friendRated 1 out of 5 stars
Rewards issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used my $50 rewards for an order however the system cancelled my order. After that I couldn’t use my reward.
No, I would not recommend this to a friendRated 1 out of 5 stars
Another Useless Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly expensive and overpriced items are listed for the “exclusive sales”. I used it once and probably won’t again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has done nothing for us. It was a waste of money. We were miss led as to what it did.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. Thank you for reaching out for your concern on the benefits of My Best Buy Plus. You can see benefits available to you under your membership if you would like https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us if you have any concerns or questions we can assist you with on X @BestBuy or Facebook Best Buy chat.
Rated 1 out of 5 stars
Meaning less
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't se the benefits of having this, i see no difference
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
None usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used need to be credited back due to none usage and items not in stock to purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you haven't been able to utilize your membership to its full potential. There are many perks and savings available as a My Best Buy Plus™ member, which you can learn more about here: https://www.bestbuy.com/memberships. You can manage your subscription at any time by calling (888) BEST-BUY or (888) 237-8289 or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Nintendo benefits gone so I’m cano
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buy two games get one free benefit is gone and the discount on e shop Nintendo gift card is gone so I’m canceling this membership!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no value paying for th is membership. I will not be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Debra,
Thank you for sharing your feedback with us. I understand that you feel the membership hasn’t provided the value you expected, and I'm truly sorry to hear about your disappointment. Your experience is important to us, and we want to ensure that our members find value in what we offer.
I would love the opportunity to discuss your concerns further and see if there are ways we can enhance your experience. Please connect with us by sending a private message on one of our social media platforms. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review.
You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy.
We’re here to help and look forward to hearing from you soon!
Best regards,
