Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42172 reviews
(42,172 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Horrible Customer Service and employees have no re
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth a plug nickel. You might save a dollar or two but the customer service is absolutely horrible.
No, I would not recommend this to a friendRated 1 out of 5 stars
Took away perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They advertised everyday deals when the membership was first introduced that they took away
No, I would not recommend this to a friendRated 1 out of 5 stars
Please advise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this was a free upgrade on my account and I got charge a membership fee - how can I cancel???
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for your review. It's unfortunate that you were misinformed about the membership. This is never something we expect to hear. You are able to manage your membership online through your account, in store or over the phone. I hope you're able to take full advantage of all that the membership has to offer, such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
Useless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. No benefit whatsoever. I will attempt to get a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Still looking for benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't found any benefits as of now, maybe I miss something
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi MarkS,
Thank you for sharing your feedback with us! I’d love the chance to help you explore the benefits of your My Best Buy membership to ensure you’re getting the most out of it. There are some fantastic perks available, and I want to make sure you don’t miss out on anything that could be helpful or rewarding.
If you’d like, please connect with us through a private message on one of our social media platforms below. Kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would be happy to learn more about your experience and assist you further.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/BestBuy
We look forward to hearing from you and helping you enjoy the full value of your membership!
Thank you,
Rated 1 out of 5 stars
This is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rip off to return at 29 days. Best Buy says you can’t return after 2 weeks without this. Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think it is worth it in my opinion. Will be canceling it.
No, I would not recommend this to a friendRated 1 out of 5 stars
I do not see a benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not see much benefit since I do not shop at best buy as much
No, I would not recommend this to a friendRated 1 out of 5 stars
leave me alone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i keep receiving emails to give you feedback, i've seem them, I've ignored them, get the hint this is so annoying
No, I would not recommend this to a friendRated 1 out of 5 stars
Mehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless to me , just going to cancel soon. I see a reason to have it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Can’t recommend membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money spent, if you pay attention you can find the same price or lower
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Poor service, poor value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service when it came to price matching. Deals can be beaten by competitors without charging membership fee.
No, I would not recommend this to a friendRated 1 out of 5 stars
Need a refund immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not ask for this product. The salesman took it up on himself to add to my purchase not happy about it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for reaching out to us. We would love the opportunity to look into your situation and see what is possible. Please reach out to us, via phone, at (888) BEST-BUY or (888) 237-8289. You can also reach us through your social media profile. Hope to hear from you soon.
Rated 1 out of 5 stars
Why pay a yearly fee?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To pay to carry your card at $90 a year is ridiculous! That is why I canceled my membership!
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real benefits to being a member. Too many stipulations,restrictions and time limits on benefits. I will not be renewing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t seen a lot of value from it I don’t believe I will renew
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i dont see much benefit to this membership. thats all i can say.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lossy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to call multiple times to go over the rewards benefits. A nightmare with best buy agents transferring the call between each other.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support online, in-store, and over the phone, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our social media support team would love the opportunity to learn more about your experience and assist!
Rated 1 out of 5 stars
not worth the payment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i do not se any real savings to justify the amount
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Juan! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
idk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i don’t understand how to use this membership. the guy at best buy has signed me up for it but i’m not understanding how to use it.
I would recommend this to a friend
