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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42174 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1995 Showing 39,881-39,900 of 42,165 reviews
  • Rated 1 out of 5 stars

    Don't do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joke the membership is dont waste your time they say you get better deals all lies!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware!!! Took away benefits without notice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took away the B2G1 free switch game bonus without notice. Terrible business practice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is regular to other shoppers, I did not see different.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Best Buy is unfair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unfairly forced to buy this membership because Best Buy delivered my order in 2 shipments.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      I'm sorry this experience has not been smooth as possible, and we would love the chance to get that back on track. You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and one of our agents will be glad to assist. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waist of time and money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got any benefits, or discounts, I feel like I just threw money away for nothing in return.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jessie! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Lies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the offers are lies, the prices they set are the old ones and they give you discounts, that's bushed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Read the fine print.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check the fine print. The employees are either poorly trained, or outright lie about the benefits to sell this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having to read the T&C's at the time of purchase can be difficult. We can understand how this can be difficult for our customers. We are glad to help with questions and concerns if you would like. Please reach out to us at (888)237-8289, Best Buy Chat at Bestbuy.com, Facebook Best Buy Support, Twitter @BestBuySupport or in store if you have any other questions or concerns on our products or services we can help you with. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Poor plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not valuable at all and extremely difficult to cancel.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never ussd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never used it. Probably won’t. We returned the item we got it with and haven’t purchased since.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wanted the card not the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the card not the membership but they couldn’t help me getting the card

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello MiguelC! It's concerning to hear you weren't able to get the correct thing you wanted. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience and provide any assistance you need. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Feed back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was too expensive and I didn't find any good promotions.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not clearly explained would not recommend or renew. Would like to have this refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Closed my store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coat more than I saved and they closed my store. Sad used to be one of my favorite stores

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    De-valued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ve taken away all the value of being any sort of member to your store. Will gladly continue my Amazon account and shopping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should remove some features and make it free and create one between Plus and Premium at this price level.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE JUST HORRIBLE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a total waste of money. the customer of this company is horrendous!!!!! DO NOT WASTE YOUR MONEY!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the fee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really serves no purpose unless you shop frequently at Best Buy. My once every 10 years purchase is not worth the yearly membership fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    More annoying than useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically pointless. Just generates a TON of incoming emails requesting me to rate stuff. Very annoying!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Teach your employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was told I was signing up for a yearly paying membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Michael! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Disliked membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership did not provide any value. I regret purchasing it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Mayy! The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. Therefore, we are saddened to hear that you are unhappy with your My Best Buy Plus™ membership. For information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out via social media, be sure to state that it's in reference to your "My Best Buy Review". We'd be happy to help with any questions you may have. BBY-ExBrand_Totaltech