Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42182 reviews
(42,182 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Closed my store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coat more than I saved and they closed my store. Sad used to be one of my favorite stores
No, I would not recommend this to a friendRated 1 out of 5 stars
De-valued
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You’ve taken away all the value of being any sort of member to your store. Will gladly continue my Amazon account and shopping.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You should remove some features and make it free and create one between Plus and Premium at this price level.
No, I would not recommend this to a friendRated 1 out of 5 stars
HORRIBLE JUST HORRIBLE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a total waste of money. the customer of this company is horrendous!!!!! DO NOT WASTE YOUR MONEY!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the fee.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really serves no purpose unless you shop frequently at Best Buy. My once every 10 years purchase is not worth the yearly membership fee.
No, I would not recommend this to a friendRated 1 out of 5 stars
More annoying than useful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically pointless. Just generates a TON of incoming emails requesting me to rate stuff. Very annoying!
No, I would not recommend this to a friendRated 1 out of 5 stars
Teach your employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never was told I was signing up for a yearly paying membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Michael! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Disliked membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership did not provide any value. I regret purchasing it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Mayy! The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. Therefore, we are saddened to hear that you are unhappy with your My Best Buy Plus™ membership. For information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out via social media, be sure to state that it's in reference to your "My Best Buy Review". We'd be happy to help with any questions you may have.
Rated 1 out of 5 stars
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels pointless, especially around Black Friday when it should feel like the paid members get something first or exclusive.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are no benefits. It was a waste of money. I will not review and wish I could get my money back for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership has many benefits that include exclusive member sales and events, free 2-day shipping, and a 60-day return period, among others. You can find more information about My Best Buy Plus at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 1 out of 5 stars
Not really worth any extra money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I don’t really see the benefit. I think the older system was better because it was easier to quantify.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Do not recommend. .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying didn't give any advantage as i thought it would or as best buy tried to make it appear
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no luck with discounts with it and I have a screen protector to bring back so see if it works with that
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Dara. Thank you for providing your feedback. If you need any assistance, please call (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Not what I expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get the price matched with the manufacturer’s lower price. Some staffs are good and some are not.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the most ignoring experience I've had run around back and forth wasn't worth the year membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, deal prices are on less desirable items. Best buy has been going downhill sadly. Incompetence all around.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Kobe. Thanks for stopping by and leaving your review here. It's unfortunate that you've not been able to take advantage of all that the membership has to offer. The Best Buy Total membership is a great way to get protection for the devices you purchase with us, 24/7/365 tech support for all your tech needs, discount on repairs, free 2-day shipping, 60 day return period and other member savings. You may view additional information on your membership here, www.BestBuy.com/totaltech . For assistance or questions, you can reach out to our chat team here,  https://www.bestbuy.com/contact-us . Or connect with us by private message on any social media platform.
Rated 1 out of 5 stars
Horrible membership, not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is not worth the cost. Best Buy customer support is awful and having a membership doesn't help at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unimpressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to understand how to get the perks. Question the value.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never did anything for me. It was not worth the money spent.
No, I would not recommend this to a friend
