Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42182 reviews
(42,182 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a gimmick so they can auto renew and charge you for something that used to be free
No, I would not recommend this to a friendRated 1 out of 5 stars
I haven't Used It Since I Signed Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it once since I signed up to get the discount on the sound system that I was buying.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was trick into getting this membership and i hope i don't have too much trouble getting out of it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet. Have not had an opportunity to use it. When I do then I will rate it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible engagement with members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no idea what I signed up for. I thought we would receive regular special offers. To date nothing!
No, I would not recommend this to a friendRated 1 out of 5 stars
Please do NOT renew membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve spent over $3000-$4000 and don’t think I’ve save a dime .
No, I would not recommend this to a friendRated 1 out of 5 stars
one year only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use all year. Do not feel it was worth the value.
No, I would not recommend this to a friendRated 1 out of 5 stars
No real benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never really get any benefit from my Best Buy membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Low Value in Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really didn't see much value in having the membership. No discounts that I valued or used during the year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Carey! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Haven’t had any benefits from this so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’ve received no benefits from this program.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, LindaK! Thank you for becoming a My Best Buy Plus™ member. Having a My Best Buy Plus™ membership allows customers to take advantage of an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and more. For more information, please visit https://www.bestbuy.com/memberships. You can also connect with Best Buy via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Rated 1 out of 5 stars
No point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just don’t see the benefit to it I’ve use my card a few times and have seen literally no benefits
No, I would not recommend this to a friendRated 1 out of 5 stars
Premium membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When upgrading you loose your initial values which is not making sense at all
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MosesM! We are saddened to see that you are not happy with your membership. My Best Buy Plus™ memberships include an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! On the other hand, and My Best Buy Total™ includes the same but members also receive protection for most products, 24/7 support, and more. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. If you'd like our team to look at the specifics of your membership and the products associated with it, connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Rated 1 out of 5 stars
Why ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just another wasWHY ? to get as much money out to your customers as possible. No wonder you're going out of business.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annual membership is not helpful for me but I could see it being of value to others.
No, I would not recommend this to a friendRated 1 out of 5 stars
Review of membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No benefit of joining really, you pay a fee and they dont really give much discounts or anything special.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Refund requested of $49.99 charge ... declined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancel request not adhered to, resulting in charge of $49.99.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Charles,
Thank you for taking the time to share your experience with us. I understand how frustrating it must be to encounter issues with your cancellation request, especially when it results in an unexpected charge of $49.99. Your feedback is important, and we want to ensure that this matter is addressed properly.
I would appreciate the opportunity to assist you further. Please connect with us through a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that you're reaching out regarding your My Best Buy review.
Thank you again for your feedback, and I look forward to helping you resolve this issue.
Best regards,
Rated 1 out of 5 stars
Not valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was of no value to me , so I don’t recommend buying it
No, I would not recommend this to a friendRated 1 out of 5 stars
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think that I get any value from this membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing $25 rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up during a promotion period but never got my $25 rewards dollars for signing up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate your review, although it's concerning to hear you did not receive rewards you were expecting. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
didnt fix a thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible, didnt fix a thing, always refused help. excuses
No, I would not recommend this to a friend
