Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42182 reviews
(42,182 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was a waste of time. Wasn’t worth the hassle
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Denzel,
Thank you for sharing your feedback. I understand how frustrating it can be when a membership doesn’t meet expectations, and I’d like to ensure your concerns are addressed.
Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review. Our support team would love the opportunity to learn more and assist.
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
We look forward to hearing from you and assisting further.
Best regards,
Rated 1 out of 5 stars
Think carefully before purchasing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We shouldn't have to pay a fee just to increase the timeframe of returning a faulty item. This is unethical in my opinion.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy if you save $, then blah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good value. Its good for a one off but as far as everyday...nope. The deals are exciting then boring for MONTHS.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lied about the benefits.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will not receive the promotion that goes with the item you purchase!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, EricL! We are disappointed to hear that you were not able to take advantage of the promotions available at the time of purchase. Though details regarding the benefits of the My Best Buy Plus™ and My Best Buy Total™ memberships can be found https://www.bestbuy.com/memberships. You can also get support by calling (888) BEST-BUY or (888) 237-8289 for more information. Or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams are happy to take a look at what could have prevented you from taking advantage of Member Only Deals and answer any questions you may have.
Rated 1 out of 5 stars
A waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pitch was far better than what I get for the membership. I was conned. I won’t be renewing. Don’t waste your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissatisfied and disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled this deals are not what i thought they would be and i was still charged after have canceled.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jazmin! We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience and charge, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a total waste of money. Never saved me anything.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not receiving 2 day shipping. Whole reason i signed up. Will not renew!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't Worth it, when there's no values
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse service ever. I wasted my money and lost my time. That's why I prefer to do business overseas now.
No, I would not recommend this to a friendRated 1 out of 5 stars
I didn't see any benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not see any benefits, nor did they improve prices.
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am 87 years old, and only used it once. It might be a good plan, but not for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
I don’t like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are not many discount offers. I buy what I need in other places cheaper and faster.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nobwanous!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't seen all these deals and perks that I was supposed to have with this membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Chad! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, didn't make use of any of its perks once
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks don't do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks don't do it. Sucks don't do it. Sucks don't do it.
No, I would not recommend this to a friendRated 1 out of 5 stars
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have seen no value from this, only the increased cost and I will be cancelling.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for your review. We regret that you have not been able to find value in your membership. I would like to encourage you to check www.bestbuy.com/memberships often to see the exclusive promotions available. Don't forget, you also get free 2-day shipping and an extended return and exchange window to allow for you to try your purchase out nd make sure it is the perfect fit for your needs.
Rated 1 out of 5 stars
Of no use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even use the membership. Actually forgot I had it
No, I would not recommend this to a friendRated 1 out of 5 stars
No added value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough sales on items I wanted or needed. If there was only $20 off or certain color qualify.
No, I would not recommend this to a friendRated 1 out of 5 stars
not sure of benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what I really got out of this. Confused with the purchase protection plan that I wanted.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not for occasional purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you only purchase occasionally, it is a waste of money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
