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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42182 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2001 Showing 40,001-40,020 of 42,173 reviews
  • Rated 1 out of 5 stars

    I won’t be renewing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it was worth it to buy my Apple 11inch iPad Pro because I could have bought it for the same price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has not helped me in any way though I would be happy to know how it could.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Request to cancel and receive a full refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I was talked into this and will not benefit from it. I would like a full refund please. Thank you.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there, Cindy.

      Thank you for reaching out. We always aim to provide an exceptional customer experience, and we would be happy to take a closer look at your situation. Please feel free to reach out by phone at (888) BESTBUY, or through your social media profile. We look forward to hearing from you. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    pretty terrible discounts. not really worth the p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty terrible discounts. not really worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I was getting this for free but got charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy in Eaho.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it and don't plan to. Big waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Not worth it. Not worth it. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what I paid for that I didn’t have before.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Yvonne! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for this when the cashier said it was on sale and then got charged the full amount anyways.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Molly! I understand any concern when a sale discount isn't received as expected. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Princess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really necessary and useful because there are particular products you are entitled to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t find any value having a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership doesn’t have real value Maybe if it had points rewards but overall I won’t be buying it again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your review with us. We take member feedback very seriously, as this can be used to help us evaluate and make changes to provide benefits that our members value most. Please be sure to check out www.bestbuy.com/memberships to see the many perks that we offer, such as members only pricing, and free 2-day shipping. If you have any questions about the many other benefits included with your membership, please give us a call at (888) BEST-Buy, which is (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a recent experience to review. Not sure why I’m requested to participate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I was told i would get a 50Certificate Never got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got promised 50 dollar certificate for signing up. Have not received any benefit so far

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Rewards” disappear too quickly. Save your money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi ChrisD,

      Thank you for taking the time to share your feedback about your experience with our rewards program. We’d love the opportunity to look into this for you and see how we can make things right. Your satisfaction is important to us, and I’d be happy to help you further with this.

      Could you please connect with us through a private message on one of our social media platforms listed below? In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love to assist you further and explore how we can improve your experience.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/BestBuy

      We look forward to hearing from you soon and finding the best way to help!

      Thank you, BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced very little value from membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive and too little value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is too expensive for the value that it offers. I don't think I will be renewing it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not much value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see much value in this. online chat sucks.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, JohnR! We understand that it's important to know the value of being a My Best Buy Plus™ member. One of the benefits of being a My Best Buy Plus™ member is seeing the savings add up. With a Plus membership, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please mention your "My Best Buy Review" while connecting with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and not needed for Best Buy credit card holders

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deceptive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was signed up without my knowledge Told it was a 2 year protection plan for laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Not worth the money. I never experienced anything special from this program.

    No, I would not recommend this to a friend