Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42182 reviews
(42,182 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
It's waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a rip-off. Best Buy is a rip-off place. It has no benefit just a gimmick that you get benefitted.
No, I would not recommend this to a friendRated 1 out of 5 stars
No value on last purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The members ship did not help on the purchase nor did you match the price on Amazon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. We understand that Price Matching can sometimes be more of a headache then an exact Science. We do price match qualified competitors including shipped and sold by Amazon, although we do not honor 3rd party offerings. You can see more information about our Price Match Guarantee at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
Rated 1 out of 5 stars
Never used membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never used it after I purchased the membership- I have no need for this memberdhip
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. While we understand that haven chosen to take the membership option, we can understand that finding the best use for the benefits can be tough. Please visit our website for more information on benefits available with your plan https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 You can certainly contact us if you need to file a return at (888)237-8289, in store, online web chat on our site, Facebook Best Buy Support, or X @BestBuySupport.
Rated 1 out of 5 stars
No love for Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine until I started the Price Match process. You guys suck at that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. Price matching can be difficult. You can see more benefits online at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. Our Best Buy Total membership does provide protection plans and discounts on repairs and services as well that may provide more benefits. You can contact us for help with Price Matching at Facebook Best Buy Support, X @BestBuySupport, (888) 237-8289 for more assistance
Rated 1 out of 5 stars
Not much offers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not usefull, there is no much offers specific for members
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
I don't like this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership ino good ,the associate never tell me was is the coverage
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
scammed and pressured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got scammed into buying this by the sales representative at the front while buying an xbox
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Unless you shop a lot with Best Buy. You also have to remember to cancel it or it will auto renew.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for the buy 2 get 1 switch games which you then cancelled. I will not renew.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a Fan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with Best Buy in general! Made false claims and false advertisements.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your concerns, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Rated 1 out of 5 stars
Total waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have any good deal for plus member. It's a total waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worthwhile.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it.I signed up for it when we made a large purchase. Do not see the benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Perry. Thanks for leaving your review, we do appreciate you taking the time. It's unfortunate that you're not able to take advantage of the membership. There are different membership options, this allows each person to select the one that works best for them. Your membership offers benefits such as free standard and two day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers additional benefits. You may view the benefits of the membership here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Waste of money. No perks to having this!
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership Blues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for what you pay. What perks come with the package weren’t worth what it costs.
No, I would not recommend this to a friendRated 1 out of 5 stars
No Unique Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not see any value that is worth the membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth paying 50$ for the Membership. ……………………..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Matt! Thank you for being a My Best Buy Plus™ member. . With My Best Buy Plus™, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. You can visit https://www.bestbuy.com/memberships for information. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When reaching out, be sure to mention that it is in response to your My Best Buy Review.
Rated 1 out of 5 stars
No added Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received any value from this membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly was never used. It was not valuable to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi tg24,
Thank you for being a My Best Buy Plus member. It’s disappointing to hear that you didn’t find the membership valuable or didn’t get to use it. I’d love the chance to explain all the benefits of the membership to you today and see if there’s a benefit that might be useful to you at this time.
Please reach out to us via private message on one of the platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would be happy to assist further.
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
We hope to hear from you soon and help you find value in your membership!
Best regards,
Rated 1 out of 5 stars
Dont know what it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whats the point of this membership? It's pointless.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Heather! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We'd be happy to assist.
Rated 1 out of 5 stars
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was useless. I felt like I was scammed into it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Jolene! A a membership may be recommended if it provides savings on a purchase that's greater than the membership price itself. We know it is important to understand the value. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy).We'd love to take a look into this further and help with any questions you may have about your membership. When reaching out, be sure to mention that you are responding to your "My Google Review".
