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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42182 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2008 Showing 40,141-40,160 of 42,182 reviews
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. The staff at the store assured me of much more than I receive.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Terrible Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits are minimal and not worth it not too mention the company don't care about their customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another way to be inundated with ads. Not seeing any real value.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Shawn,
      Thanks for leaving your feedback here. It's unfortunate that you were not able to take advantage of the membership you have. Your membership offers benefits such as free standard and two-day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits here, www.BestBuy.com/totaltech . You're able to manage ads in your account online. If you reach out to us, we can also update it on our side as well. You can reach us by sending a private message on any social media platform. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used it once. I have not seen any value in the membership. What is the point of it?

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      The My Best Buy Plus membership has many benefits that include exclusive member sales and events, free 2-day shipping, and a 60-day return period, among others. You can find more information about My Best Buy Plus at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of worthless. Only used it on the first purchase. Would be nice if it had more value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why Though?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the benefits of this "membership" once. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover anything I need. Was told the total was not available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth it, unless you are a frequent buyers, otherwise is wasting money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is expensive, they told me several different incorrect things and i paid a lot of money for no service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No value here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received any benefit from this. I even tried calling a few times to get deals.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback, although it's not the sort we hope to hear. There are many perks to your membership, such as free 2-day shipping, an extended 60-day return and exchange window, and pricing promotions that are exclusive to members. Please check out www.bestbuy.com/memberships to see the most current offers. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless, at least for my specific convenience, I don’t see any perks or discounts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t provide many deals and never got the rewards I was told I would when I signed up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i was told i can get my money back for the members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no help with my purchase of the sound bar and the cost of the membership is not worth it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Andrew! We hate to hear you did not have the best experience recently with your sound bar. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worthit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, even the member rewards were not credited and requests were not considered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worth it at first, not anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth it at the beginning, but the removal of daily deals as time went on was pretty scummy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a new phone during thanksgiving using my membership and i have not received 1month later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership is crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another Best Buy rip off. We are not buying at Best Buy anymore.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Gary! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership, really, makes no sense its not like im in store every day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiding discounts behind a paywall is a terrible idea and makes me purchase from other companies more frequently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rewards Expired too quick so I saw no benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rewards Expired too quick so I saw no benefit. Too complicated to ise this system.

    No, I would not recommend this to a friend