Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42184 reviews
(42,184 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Lame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot even access it. An old email that is disabled and lost and no way to update.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Matthew! We appreciate you posting about your experience, although we definitely want to make sure you're able to access your membership and benefits. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your account, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Rated 1 out of 5 stars
Manipulative sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I was duped into doing this at checkout instead of purchasing Apple Care.
No, I would not recommend this to a friendRated 1 out of 5 stars
tried using it once....didn't help with anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't do anything for me. Waste of money. Regret buying it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Reba! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money, just a way for Best Buy to get more money from you
No, I would not recommend this to a friendRated 1 out of 5 stars
cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was forced on me. i was not allowed to buy my laptop without the membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced to do this to be able to return something … that is not right at all
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this membership was free with my purchase looked at receipt and it was $50
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
50 bucks and...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost, only purchased the membership to return items.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t seem to add savings and ended up costing me even more for the membership
No, I would not recommend this to a friendRated 1 out of 5 stars
waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all worth it waste of money just a way for best buy to grab money quick.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure how you save
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure where I save being a member so I don’t think I will renew next year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership isnt really a great value. Alot of stuff on the site is not discounted.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there. Exclusive pricing is just one of the many perks included with your membership. Be sure to visit https://www.bestbuy.com/plus to view all of the benefits that are at your disposal.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this I went back to buy another laptop they didn’t apply any discounts
No, I would not recommend this to a friendRated 1 out of 5 stars
Unwilling purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never was asked to sign up. The associate did this on his own . I didn't know until we were all set.
No, I would not recommend this to a friendRated 1 out of 5 stars
I don't see any feasible benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see any feasible benefits. So no use for the memberiship
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely just waste of money they don’t tell what’s cover and what’s not
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there. Thanks for leaving your review. It's unfortunate that you were not properly informed about the membership benefits. Your membership offers benefits such as free standard and two day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits of the membership here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. No communications. No discounts. Would not purchase again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. While we understand that haven chosen to take the membership option, we can understand that finding the best use for the benefits can be tough. Please visit our website for more information on benefits available with your plan https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 1 out of 5 stars
Good idea, bad policies.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult if not impossible to use. Restrictions and horrible customer service make this a scam.
No, I would not recommend this to a friendRated 1 out of 5 stars
RIP OFF!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a rip-off!!!! Do not waste your money!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Tricked!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I was tricked into getting this and now there's no way out
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are disappointed to hear that you are having issues with your My Best Buy Plus membership. Here is a link for more information on the My Best Buy Plus membership: www.bestbuy.com/plus. If you have any questions or want to cancel your membership, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
