Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2010 Showing 40,181-40,200 of 42,175 reviews
  • Rated 1 out of 5 stars

    Lame

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot even access it. An old email that is disabled and lost and no way to update.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Matthew! We appreciate you posting about your experience, although we definitely want to make sure you're able to access your membership and benefits. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your account, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Manipulative sales

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I was duped into doing this at checkout instead of purchasing Apple Care.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tried using it once....didn't help with anything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't do anything for me. Waste of money. Regret buying it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Reba! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don't waste your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete waste of money, just a way for Best Buy to get more money from you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cancel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was forced on me. i was not allowed to buy my laptop without the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was forced to do this to be able to return something … that is not right at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told this membership was free with my purchase looked at receipt and it was $50

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    50 bucks and...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost, only purchased the membership to return items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t seem to add savings and ended up costing me even more for the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all worth it waste of money just a way for best buy to grab money quick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure how you save

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure where I save being a member so I don’t think I will renew next year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership isnt really a great value. Alot of stuff on the site is not discounted.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there. Exclusive pricing is just one of the many perks included with your membership. Be sure to visit https://www.bestbuy.com/plus to view all of the benefits that are at your disposal. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this I went back to buy another laptop they didn’t apply any discounts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unwilling purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was asked to sign up. The associate did this on his own . I didn't know until we were all set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't see any feasible benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see any feasible benefits. So no use for the memberiship

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely just waste of money they don’t tell what’s cover and what’s not

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there. Thanks for leaving your review. It's unfortunate that you were not properly informed about the membership benefits. Your membership offers benefits such as free standard and two day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits of the membership here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us . BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. No communications. No discounts. Would not purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good idea, bad policies.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult if not impossible to use. Restrictions and horrible customer service make this a scam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RIP OFF!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a rip-off!!!! Do not waste your money!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tricked!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I was tricked into getting this and now there's no way out

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are disappointed to hear that you are having issues with your My Best Buy Plus membership. Here is a link for more information on the My Best Buy Plus membership: www.bestbuy.com/plus. If you have any questions or want to cancel your membership, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech