Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42184 reviews
(42,184 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
BB Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My BestBuy membership should have already been cancelled.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Mark! Thanks for letting us know about your membership issue. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Poor Decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I paid for this membership….I have found no value for th price.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus offers many benefits and you can find out more about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It serves almost no real value to me. It’s honestly such a waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dumb membership. Basically they make you pay to get discounts that others have access to
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of!
Rated 1 out of 5 stars
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really they suck you in on this and it auto renews. Stay away.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Bryan! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
It was not helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not help me. Sorry I have to cancel. It was not helpful
I would recommend this to a friendRated 1 out of 5 stars
Go back to the old way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the new system dont shop much here since the change from my old rewards program
No, I would not recommend this to a friendRated 1 out of 5 stars
Make it Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not beneficial because I don’t frequent the store that often.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. You can look at the membership benefits as even sporadic purchases could benefit from our membership. https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 .
Rated 1 out of 5 stars
Not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used this membership. Will not be renewing after expires.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that not seeing the value to your membership. This is available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . You can also reach out through our website chat, Facebook Best Buy Support, X @BestBuySupport, (888) 237-8289, or in store.
Rated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t let me use it for an order. Came at 830 pm on following order
No, I would not recommend this to a friendRated 1 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want to be a Best Buy plus member. I was signed up by a salesman.
No, I would not recommend this to a friendRated 1 out of 5 stars
No go on membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage membership. No rewards. Give back to the people.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure how to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea what this membership does or benifits me!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a bargin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got intial discount then i was told that i do not qualify for other items i bought.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous this was tacked on my bill but since I returned I got my money back.
No, I would not recommend this to a friendRated 1 out of 5 stars
A best buy employee signed me up when I said no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was signed up without my permission the employee signed me up
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. Thank you for bringing this to our attention. I can understand that having an item added to purchase that you didn't approve can be difficult. We would like to speak more on this interaction if you could reach out to us on X @BestBuy or Facebook Best Buy chat for assistance.
Rated 1 out of 5 stars
Unnecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it other than the first purchase. I will not renew
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Stacy! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
disapointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is useless since BestBuy doesn't even care about customers problems
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my points that i have should not disappear after a few months
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! I know it's important to be able to use reward points. Please know that reward certificates do have an expiration date tied to them. You can read more here: https://www.bestbuy.com/site/best-buy-membership-faqs/my-best-buy-faqs/pcmcat312400050004.c?id=pcmcat312400050004. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to help!
Rated 1 out of 5 stars
No benefit so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have had no benefit at all. I has not been helpful.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Linda! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
