Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42198 reviews
(42,198 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Wasted money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No benefits at all for spending 50$ more on a fixed income it sucks!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus offers many benefits and you can find out more about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 1 out of 5 stars
Waste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. No good deals ever. Complete waste of time and money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Matt! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used, waste of money, highly recommend skipping out on it
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No benefits, just a scam to get more money. I do not recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I would receive a $25 certificate, and I never have.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the value in having it I intend to stop it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thank you for sharing your concern on the value not being seen on the purchased membership. I can understand that at times we may not see the value in services like My Best Buy Plus. You can certainly look into possible options that may be advantageous for you online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out if you have questions or concerns we may be able to assist you with on X @BestBuy or Facebook Best Buy chat.
Rated 1 out of 5 stars
Make very sure you know what you’re getting!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not actually sure what I was to expect nor what I got for spending the extra money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Over charged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy over charged and nobody was able to help me
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for taking the time to reach out to us. Being overcharged for anything is never the ideal situation. We would love an opportunity to look into your situation and see what is possible. Please give a shout out to our social media support team, so that we may get you taken care of. You can reach them at:
-Facebook (http://facebook.com/BestBuy)
-Twitter/X (http://twitter.com/BestBuySupport)
-Instagram (http://instagram.com/BestBuy)
Thanks!
Rated 1 out of 5 stars
not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not really worth the money unless you are buying a lot constantly
No, I would not recommend this to a friendRated 1 out of 5 stars
Bait and switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised it with B2G1 switch games, then took that benefit away.
No, I would not recommend this to a friendRated 1 out of 5 stars
No use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never use it, I think is a waist of money. I think is not needed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsure of what this is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how I got a membership, or why I should have one.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, David. Thank you for reaching out to us. We would be more than happy to look into your situation. You can call us at (888) BEST-BUY or (888) 237-8289. You may also reach out to our social media team on Facebook, X, or Instagram. Hope to hear from you soon.
Rated 1 out of 5 stars
Duped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t ask to be signed up for this. I rarely shop here.
No, I would not recommend this to a friendRated 1 out of 5 stars
Renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I requested not to renew my membership asked for credit
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. We can understand that our memberships aren't for everyone. We are glad to help if you have more concerns or questions we can answer. Please reach out on X @BestBuySupport, or Facebook Best Buy
Rated 1 out of 5 stars
Going to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seem to never be able to use it for items I need to purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of!
Rated 1 out of 5 stars
Not worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help me save money. I spend almost 50.00 and No savings
No, I would not recommend this to a friendRated 1 out of 5 stars
Terribly misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great until you took away all the things I bought it for.
No, I would not recommend this to a friendRated 1 out of 5 stars
Your call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I figured there would be significant savings.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Paulo! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Terrible shipping. Open Box laptops more than new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to get 2nd day shipping and it takes over a week. Overcharged for Ms 365 Family.
No, I would not recommend this to a friendRated 1 out of 5 stars
do not sign up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not get you can not cancel. Staff was misleading .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you are having an issue cancelling your My Best Buy Plus membership, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and we can assist.
