Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
I will use my membership to my best buy advantage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure of all the benefits but I will look into them.
I would recommend this to a friendBest place to buy electronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my experience and tv here. Will always come back
I would recommend this to a friendMembership was cancelled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a member when I purchased 2 laptops but the terms were not correctly defined so I cancelled.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. Having the terms defined are very important when purchasing the memberships. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM
Mr. Franklin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with Landon attitude and no one called to reschedule they just showed up and it was Marcus e was very courteous and polite.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We understand your frustration with not receiving a phone call for your reschedule.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM.
Love the membership.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is of value and gives piece of mind.
I would recommend this to a friendLook forward to enjoying the membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly just the ability to return things further down the line is worth the price of admission.
I would recommend this to a friendBest Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so confusing, all I wanted to do was make payment and it took me 4 or 5 calls to speak with customer service. It won’t let me submit this review.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Concerncustomer, That sounds incredibly frustrating, and we’re really sorry you had to make so many calls just to make a simple payment, that’s not the experience we want for you. Our social team can also help sort out what happened and make things easier going forward; just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review.
Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought this because the sale person was amazing
I would recommend this to a friendOutstanding service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding professionalism in service. Diverybperson callled to make sure it was delivered
I would recommend this to a friendInstall issue - poor claims service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loved my sales person. In fact they would get 5 stars if it wasn't for the damage that occurred during the install. Since when does the installer's word supersede the customer? Before install...no damage. After install damage. Buying this was supposed to provide me worry free service. Now I have a damaged kitchen cabinet and a claim was denied.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, NicoleW. Thank you for your review. Having a new product get damaged during installation is really frustrating. If you would like assistance, please reach out to our team on social media so that they can look into this for you. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
We love our membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, great to have , excellent store .
I would recommend this to a friendWorth it. The savings add up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth it! In fact it has already paid off it self over a couple of purchases across a couple different electronic categories,
I would recommend this to a friendWaiting for what was termed Great Deals
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several items I need to purchase, but just not seeing a real deal yet.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to share your thoughts on your My Best Buy Plus membership. It's totally understandable that everyone has different needs when it comes to memberships. We're truly excited about the great value My Best Buy Plus provides and would be delighted to chat with you about how it can specifically benefit you. All the details are online at https://www.bestbuy.com/memberships, or you can simply call us at (888) BEST-BUY or (888) 237-8289. Thank you!
Love love this membership!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the help when I have a problem and fast. Love exclusive sales.
I would recommend this to a friendLove my purchase and respect for employee assistan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am well pleased with the purchase of my cell Phone and the support with setting it up.
I would recommend this to a friendMislesding Information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.miss led on how the membership operated. Tricked int buying membership. Will not use Best Buy again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello JamesF, we never want to hear that you felt mislead we would never want that experience for anyone. My Best Buy memberships do come with benefits like exclusive discounts, product protection options, and rewards, and you can look over everything included here: https://www.bestbuy.com/memberships. If you’d like someone to review what happened or talk through options, the best way to reach the team (especially if calling isn’t possible) is through Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so they can dig into it with you.
Matts BB Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful staff, Mikala was key in solving my problem and i walked away very satisfied.
I would recommend this to a friendAlways Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been shopping at Best Buy for several years. They have always handled any complaints or returns quickly or replaced broken items with out a question.
I would recommend this to a friendDo NOT use. Not worth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only used this once and they tried to prevent me from using it because of a loophole. BestBuy was a nightmare trying to cancel this. They attached the membership to an email that I had not used in 20 years instead of my current email that I told them to use. They were supposed to consolidate my accounts and cancel the membership but did not. I was unaware that they did not do what they said they'd do so I got charged the $50 membership for this along with 2 late fees of $40 each before I was notified. When asked to refund, they only refunded a portion, leaving me to cover the late fees because they would not refund the full amount.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having the incorrect information on your account can definitely be frustrating. Can you please reach out to any of our Social Media Profiles for further support? Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
thank you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thank you so much it was really a good service)))
I would recommend this to a friend