Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except your lead time for scheduling in home visits are too long
I would recommend this to a friendMembership for what and why?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit of fast talking where we ended up agreeing to what seems to be nothing. Membership thus far been a dade that seems to be a $50 down the drain.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Dad4! We appreciate you sharing your experience with your My Best Buy Plus™ member. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to locate your purchase. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
WORTH THE MONEY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT place to shop always have GREAT customer service overall I STRONLY RECOMMEND
I would recommend this to a friendWould not do it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with needing to buy a membership for newer electronics. Unlikely to do it in the future.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, AllisonS! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
My Best Buy Plus Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has rewards with savings and coupons being offered at a regular basis.
I would recommend this to a friendPrefer this over the old one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the option to get just the extended return period and free 2 day shipping. I like buying the geek squad plans to the higher priced one is useless to me.
I would recommend this to a friendPaid for itself
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The savings paid for itself right away. I found it very beneficial and i would recommend being a member.
I would recommend this to a friendPlus Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had time to really see if there is any benefit. I was told we would get a discount on our 1st year's membership, but we were charged the full price
I would recommend this to a friendGlad I purchased the My Best Buy Plus Membership!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership paid for itself in one purchase. Now I'm reaping the rewards of discounts on my current and future purchases.
I would recommend this to a friendTV not installed. Been 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with your service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Okay experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black Friday sale was okay. Usually better prices available. Got basically what we were looking for and 24 month financing helps out Alot
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .It's great to hear that you are getting what you need out of the membership so far. More information about your My Best Buy Plus membership can be found at the link below. https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
Orders purchases
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am looking up to you because tgis js my fitst time
I would recommend this to a friendMemberdhip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it since I got my phone service turned on
No, I would not recommend this to a friendWe love the membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership it’s very valued nd I can recommended
I would recommend this to a friendHorrible Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edgar and Joey came out to install the tv that was purchased at the end of July it has been a horrible process dealing with BEST BUY trying to get this tv delivered. No one communicates with each other you can’t contact anyone AT THE STORE with any issues or problem concerning my order. When we went to the store to purchase the sale rep. Was convincing on this purchase it was on sale at a great price,picture quality etc. when the tv was delivered it WAS NOT the one we wanted which was the one on display at the store. Now the tv is cheaper than what we originally paid for. I will never purchase any LARGE ITEMS that would need to be delivered from BEST BUY. Thanks Edgar and Joey for the installation you guys did an awesome job.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having questions or concerns with your order can be difficult. You can certainly reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . Please note that we do Price Match up to 15 days from the date of purchase or up to 60 days from the date of purchase with the My Best Buy Plus membership.
Best Buy membership sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought membership so I could preorder Pokemon cards. Not only could I not preorder I waited in line for hours to find out that the other Best Buy members were able to preorder so they took all the supply leaving me with nothing but lost time, a waste of money and, a miserable attitude from standing out in the rain all morning! The employees didn’t know why I couldn’t preorder because they did!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you posting about your experience. While we offer pre-orders of upcoming products to all customers, your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Best Buy Pluss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member prices, unlimited Geek Squad services, and product protection.
I would recommend this to a friendNot Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a Best Buy Plus member, I’ve found the experience with the website and rewards system to be unnecessarily confusing and frustrating. In order to view and redeem rewards, I had to log in to both BestBuy.com and the credit card portal—something that wasn’t clearly communicated. I unfortunately missed out on a reward because I didn’t realize these were two separate accounts. I ultimately had to go through the process of merging the accounts just to access and use the rewards I had earned. For a membership program that promises convenience and value, the current system feels more complicated than it should be.
No, I would not recommend this to a friendHorrible customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to cancel my membership and was on the phone & chat with Best Buy for almost 2hrs with them telling me each person they sent me to would fix the issue. Did not happen and was unable to refund my 49.99 membership back to my credit card used on the purchase instead they added it to an expired mastercard gift card and the funds are now unable to use. Horrible customer service!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, StephanieS! We appreciate you sharing your experience with the cancellation of your My Best Buy Plus™ membership. We are always here to help. For further assistance with your situation, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Our membership.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is necessary and important for the prices of TV, Appliances and other items go up. To keep our products working well.
I would recommend this to a friend