Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Love!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live being a Best Buy member! The financing is great!
I would recommend this to a friendPoor services
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part of membership is access to geek squad. Your Geek Squad is obviously made up. I purchasdd a stove which was in correctly installed. I cannot use stove. I have had 4 phone calls and been told Geek Squad would contact me in 24 to 72 hrs. They never call. I think they are made up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Deborah! Thank you for your review of your My Best Buy Total membership. To share other questions or concerns, feel free to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) or give us a call at (888) 237-8289.
Money well spent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra savings. I already received back the monry sornt on my membership! Definitely worth it!
I would recommend this to a friendMy Best Buy Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it a few times and it pretty much does what they advertised. I mean, it’s a membership plan. So there you go.
I would recommend this to a friendThe membership was very useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership came with an exceptional offer and discounts.
I would recommend this to a friendSee you soon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great love being able to get the things a price that is fair. Matter on my way today i need a new printer
I would recommend this to a friendMembership pays
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the savings on appliances I have received as a result of my membership.
I would recommend this to a friendCustomer see
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful costomer service representative. Very nice
I would recommend this to a friendMyra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great assistance from very qualified employee. Always a pleasure shopping with you.
I would recommend this to a friendAdded Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added layer of product protection and service if needed.
I would recommend this to a friendYour AI system of customer service sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be cancelling this membership.. it’s sad that corporate has all the control and the service that best buy was known for has gone down hill due to corporate micromanagement/ and premature AI processes.. As an AI/ IT expert your system wreaks havoc on people who have disabilities and the elderly. shame on you
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, we’re really sorry you’re feeling this way, it’s completely understandable to be frustrated when the experience doesn’t match the level of service you expect, and we never want anyone, especially those with disabilities or older adults, to feel overlooked or unsupported. Our memberships are meant to add value with benefits like exclusive pricing, protection options, and access to tech support, which you can review anytime at https://www.bestbuy.com/memberships, but we know that doesn’t erase the frustration you’ve had. We’d really like to make sure your concerns are heard by the right team, so please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review so we help.
Don’t sign up for this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially signed up for this membership in august of 2023 to capitalize on potential price matching after purchasing a couple TVs. The account was never accessible due to duplicate profile generation, even after many attempts contacting support. Finally, over 2 years later the account was accessible, after contacting support and profile merge, when I noticed the membership was renewed twice. So now I’m down $150 without any price matching done since the membership could not be utilized and support was unable to give me a full refund.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Price Matching wouldn't require access to your account. We can certainly understand that having concerns with your Best Buy Plus membership can be difficult. If you would like to chat with us please reach out to us on any of our social media profiles below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Great membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value. Have been able to benefit from it numerous times.
I would recommend this to a friendWe love our membership and use it all the time!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is great! Also, the kickbacks are amazing and add up very quickly!
I would recommend this to a friendNever buying an open box item again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It provided no value to me. We got a discount on our original purchase of an out of box refrigerator. Which was broken so we exchanged it for a new refrigerator but we were told to call back to see if we would get some of our money back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to share your experience with your My Best Buy Plus™ membership. We value your membership and appreciate you bringing this to our attention. We're here to help clarify any questions or address any concerns you might have. Please contact us on Facebook (@BestBuy), Instagram (@BestBuy), or X (@BestBuySupport) and mention your My Best Buy Plus™ review so we can provide the best assistance. Thank you!
No need to have it if you are outside the US
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for customers outside the US. Nothing important about being a member
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello AdrianL, We hear you, if you’re outside the US or Canada, the membership benefits can definitely feel limited, and it makes sense that it wouldn’t seem as valuable in that situation. My Best Buy Membership is mainly designed for customers who shop in US or Canadian stores or use services available in those regions, and you can always review what’s included here: https://www.bestbuy.com/memberships. If you’d like help reviewing your options or making changes to your membership, our social team can take a closer look; just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review.
Working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. That's all you can ask for in a cable.
I would recommend this to a friendWon't be renewing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel the membership has real value. Some items are discounted, but not the good items. But you still are paying Best Buy's ridiculous prices. You still have to wait for tech services. It's not like they move any faster for your tech issues because you're a member of their "club"
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We can certainly understand your feelings on the benefits of the membership. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't knock till you try it the. The entrepreneur is a great guy and you can expect nothing but great service.
I would recommend this to a friendPrinter set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad person was able to help us set up our printer. Was very patient with us.
I would recommend this to a friend