Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Internal systems do not support memberships.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrated trying to use my membership. I purchased Plus membership in 4/25. When I contact customer support or go into the store they acknowlege I am a member of this plan. However, when I try to use online for special deals (ie Sunday Ticket) it does not recognize I am a Plus member and will not allow me to access the deal. I've spent 4 hrs working with customer support via chat and phone and no one knows how to fix it. Very frustrating. Why doesn't your online information agree with the information your stores and customer support has? Why doesn't anyone know how to fix this so I can use my Plus Membership benefits?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Best place to buy electronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, worth getting! They back up their advertising and have them in stock
I would recommend this to a friendThank you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jaxson was very helpful when it came to product and knowledge in return and exchange policy. Thank you Jaxson!
I would recommend this to a friendI use it all the time!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is really valuable and it’s helping to buy items with good discounts. I am recommending it to everyone.
I would recommend this to a friendUnasked membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already send an email a couple of months ago. I was visiting NYC as a tourist and an employee charge me with this membership which I said no several times. As USA is not me country it doesnt even make sense to suscribe to this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi JuanF, That sounds incredibly frustrating that you cannot use your benefits outside of the country. so we totally understand why this feels unfair. My Best Buy memberships are meant to offer perks like exclusive deals and support, and we would like to look into this for you and answer any questions you may have. The best next step is to message Best Buy directly on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and let them know it’s in response to your My Best Buy review so the team can look into the charge and help sort things out quickly.
I don't think it really matter that much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device was very poor ended up getting rid of it within a week would have taken it back but it would have took a while for the money to be on my card so I had to take a 2 to $300 loss paid $650 something dollars around and sold it for $300
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your feedback on your My Best Buy Plus membership! This specific channel is dedicated to Best Buy membership reviews. For any other questions or concerns, please feel free to reach out to our team on social media so we can give your request the proper attention it deserves.
Lap top
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. Customer response time was good. Was I. And out quickly. All my needs were met.
I would recommend this to a friendSave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saving money always makes me happy!! This membership - literally- paid for itself in the first month.
I would recommend this to a friendTitle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service ………………………………………………………………………………..
I would recommend this to a friendExcellent work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product excellent and on time when you need it would recommend it to everyone
I would recommend this to a friendThe membership that we needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value that will pay for itself over time. Plus added savings on my purchases. Geek squad help is a plus as well
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Tim. Thank you for your feedback! We love hearing that you're already seeing the savings add up as a My Best Buy Plus™ member. We're so happy you've been enjoying your membership, and we encourage you to visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180 for more information on savings and benefits.
A waste of my money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into purchasing this with the promise of getting money back on a large purchase with the low price guarantee and when i tried to redeem the money i was told i had to contact best buy the day i saw that the price had dropped on the item.this was a waste of money and i should have received almost 500$ wen the price dropped definitely not happy with this purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns on Price Matching can be difficult. Our My Best Buy Plus memberships do provided an extended Return or Price Match policy. You would need to contact us to have this completed. Please reach out to any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manager La Rae was very helpful and has great customers service!
I would recommend this to a friendWhy bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t see much value to a membership. Probably won’t renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Gman13! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Love the Bestbuy team. Helpful & Friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the sales rep who assisted me that day. He is the reason why I signed up.
I would recommend this to a friendSCAM Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If Best Buy would just offer lower prices, they would busy with more customers and we wouldn't have to have a membership to shop and get deals and extended return times. Its like I purchased my crappy Samsung Galaxy Watch6 in 12/02/24and then tried to return it after xmas in jan said to late the sales guy said the membership would extend return time...SCAM
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Superdave,
Thanks for sharing your feedback. We understand how frustrating it feels when a return doesn’t fall within the standard policy window, especially around the holidays. Our regular return period applies to most purchases, but My Best Buy memberships can extend that window, along with offering other benefits like exclusive pricing, product protection options, and special access to services. You can review all membership details here: https://www.bestbuy.com/memberships. For future purchases, this page can help you compare which benefits fit your needs so you’re never caught off guard. If you’d like us to take another look at your experience, especially the conversation you had with the sales associate, we’d be glad to help. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that it’s in response to your My Best Buy review so our team can follow up directly.
Great membership we have used it several times,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good membership to have at Best Buy Best Buy has everything for the house and beyond.
I would recommend this to a friendJust do it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my membership and being in the know when good things are about to happen at Best Buy.
I would recommend this to a friendLove membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my card helped me return the full amount for the product without any problems, I recommend it
I would recommend this to a friendThe love from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were just great and they helped me get to know the best software for my pc
I would recommend this to a friend