Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42230 reviews
(42,230 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy so far. No issues found. Will probably continue with membership
I would recommend this to a friendRated 5 out of 5 stars
Local member
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the help i get every time i walk into a best buy store location
I would recommend this to a friendRated 5 out of 5 stars
We enjoyed our experience and will use it all the
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really Love the perks great prices and great customer service I really enjoyed my experience
I would recommend this to a friendRated 5 out of 5 stars
Pleased as Punch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Geek Squad well stocked inventory. Excellent customer service.
I would recommend this to a friendRated 5 out of 5 stars
We love best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is the best, and membership i get lots of discounts.
I would recommend this to a friendRated 5 out of 5 stars
You should join, we did and we love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Membership has been a real lifesaver! It’s worth the investment!
I would recommend this to a friendRated 3 out of 5 stars
Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't find this membership really beneficial to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Rated 1 out of 5 stars
TV Laptop and computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy located at Dedham Massachusetts was bad customers services, never see type the services like in America? No one care about your business and they didn't care the place get a bad review? Don't get it , Trying not to say any name, bcuz not fair for someone lose their jobs . Anyway however in charge of that business something have to be change?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns in store can be difficult. Please reach out to us on any of our social media profiles below for support with your in store experience.
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
That’s why I love it that’s always go back by anyt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Best Buy membership you get discount get out of the stuff they’re very helpful
I would recommend this to a friendRated 5 out of 5 stars
fast deliveries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is convenient and deliveries are fast.
I would recommend this to a friendRated 2 out of 5 stars
Save Your Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This can opener a piece of junk. Poorly made. Save your money!
No, I would not recommend this to a friendRated 5 out of 5 stars
great for getting deals
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for getting deals, Every time I buy expensive items it saves me more money.
I would recommend this to a friendRated 5 out of 5 stars
Service to a T
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They show up, they're knowledgeable and they get the job done. Oh and they wear booties!
I would recommend this to a friendRated 5 out of 5 stars
Yeaa i love your membership so much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Experience with the membership program is very good for mee at all
I would recommend this to a friendRated 1 out of 5 stars
Open box bait and switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership forced on me because it was the only way I could return an open box buy after 2 weeks since it was as an appliance that required professional installation and would take more than 2 weeks to see if it even work. Drove an hour for an open box buy that was supposed to be in “good” functional condition to find half the parts missing. Store associate said support might help with parts so I bought it. He said price was low because of missing parts but another Best Buy had the exact same cooktop for the exact same price so that seems unlikely. Support told me my only option was return it or deal with it. I go to Best Buy because they are reputable. I did not expect open box experience to be a bait and switch dump job for the store to offload their garbage. Will be buying my appliances somewhere else.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Gabriel! We appreciate you sharing your experience but are saddened to hear that your open box item was missing accessories. Our team would be happy to look into this further. You can connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Rated 5 out of 5 stars
Membership has its privileges and points too
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I enjoy getting points and buying awesome items from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Positive experience buying a new laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was informed, knowledgable and helpful. Good experience
I would recommend this to a friendRated 5 out of 5 stars
TO ALL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I. Recomend this membership to all my friends and family
I would recommend this to a friendRated 5 out of 5 stars
Worth the value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone is always very helpful. Great sales are always happening
I would recommend this to a friendRated 5 out of 5 stars
Love the membership offers!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great special deal offers with membership! Definitely worth it!
I would recommend this to a friend
