Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the salesperson that this was not a automatic renewal. As soon I got home I got an email which said that it is. I don't see that it covers anything which would make it worth the price. Will be cancelling before renewal
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, KenD! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free standard and 2-day shipping, and exclusive member pricing!
For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Great so far!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far the member savings seem to be adding up
I would recommend this to a friendwaste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had an opportunity to use any type of benefit of this ownership as of yet. We had purchased it with the expectation of using it to get a price adjustment on the suggestion of the sales person. this was just an effort on Best Buy sales people to get additional cash from us.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Unable to use service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales associate at the store sold us the membership based on the ability to price match our purchases. However, only one purchase now appears under “recent purchases” the other purchase, a laptop, never populated. This makes it impossible to price match or compare it with any future purchases
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with purchases not showing on your account online can be difficult. You can certainly visit your local store or reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
Lackluster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we haven't benefitted at all. No deals on things we want.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Best buy card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Travelers greatest concerns you are able to get great product membership
I would recommend this to a friendbrst service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you have the best service and overall custmer service is lovlly
I would recommend this to a friendNot pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were not happy to have to pay a $50 membership to get a refund for an item we had ordered online, with no "30 day return" information that we saw or heard. You do not have a store in our town, the closest is over a mountain pass, and we go to that town only for doctors, not for shopping.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with a purchase you made being outside of the standard 15-day Return and Exchange Promise window can be difficult. We would be glad to assist you with concerns if you would like to reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love ver pleased it covers all purchase for both my laptops
I would recommend this to a friendPeace of mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind knowing my sons computer is covered. Well worth it.
I would recommend this to a friendworks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works for me. Everything i was told it would do, It did.
I would recommend this to a friendBest Buy dying a slow death. Short Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent 12k in purchases for my new home TVs, security, thermostats, speakers, install and it’s been the worst experience I’ve had with a company. They’ve lost the W for win, the company will die like all big box is by losing touch with the customer and customer service. It’s laughable.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with possible order delays or issues can be difficult. We would be glad to assist you if you would like to reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
Poor Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with Best Buy. I spend thousands of dollars with them each year. My Best Buy total membership lapsed. While in the store I noticed this. I started speaking with a customer service representative who said I would need to contact customer support by calling 1-888-best-buy and speak with the payment department. So I called while in the store, at the same time I started a chat with them as well so I could get some one involved right away. Chat support answered quickly asked me all the details about my issue noted the account gave me a reference number so I wouldn’t have to worry about going through everything again. But will need to call customer support so they could update my card information. Once someone answered on the call, even with letting them know I have a reference number, they said no we can’t renew your account. Now my thousands of dollars worth of products/electronics purchased are no longer covered and there’s nothing I can do. Just lost my business forever. I highly recommend you don’t invest your money in any membership with them.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for uploading your review. I'm sorry this experience has not been smooth as possible, and we would love the chance to get that back on track. I would recommend reaching out to (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to help in any way possible.
Still new to me, Benefits huh?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how member prices work? Geek squad is a feature I like.
No, I would not recommend this to a friendMember
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Protection Plans are excellent and a good ideal to get.
I would recommend this to a friendNot worth my money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a stove from BB and my experience was so awful that I can truly say that I will never purchase from BB again so this membership is not worth the money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Tracie! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 visit https://www.bestbuy.com/memberships.
Bad bad bad salesman, pushing and hiding facts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have a good experience with salesman, and call center , They do not have appropriate tools to have them deal with the customers questions and just punt you to the next person and then you are on hold again for the longest time , total waste of time and un efficient
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mahs, Thanks for sharing this feedback. We never want you to feel like you’re being passed around without answers, and we are sorry to hear that both the in‑store interaction and the call center experience left you feeling unheard. If your questions weren’t addressed or you were looking for help with a specific product or service, our social support team can take a closer look and make sure you get the assistance you need. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) we look forward to hearing from you.
Deal maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for discount's and helps to get more deals for an order
I would recommend this to a friendMeh-mbership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated to describe “deals” that membership provides
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Not understanding the deals available under your my Best Buy Plus membership can be difficult. You can certainly reach out to us on any of our social media profiles for support at Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or check out the benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 .
like the benifits of the membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have still not used the benifit of the membership but will be monitoring and find out how benificial the memership is in the future
I would recommend this to a friend