Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Sounds good. Looks cool on your account but never
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it sounded awesome when I first was being told about it and then I'm not going to lie. I have bought several things since getting my membership but not one of them was ever due in effect to because of a discount or membership benefit. Because I mean, I haven't really seen anything that's like blown my mind and made me really thankful that I had this membership with Best buy. I mean I haven't saved any money. It hasn't done anything special and to be honest I feel like I would get a refund if I could. Sorry if I sound like a Debbie Downer I guess but just would have saved me money and someone else would have told me
No, I would not recommend this to a friendlaptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s one of my worst experiences. Places that offer such poor service simply shouldn’t exist. I have no intention of coming back, and I definitely won’t recommend them. I haven’t canceled the subscription just to avoid the unpleasant experience of dealing with them again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Compare benefits before purchasing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t worth it. Everything I bought after getting the membership didn’t qualify for the extra “pro membership” soooo, I didn’t find it useful as a person who stops by only maybe once a month
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Appliance order
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience. Kitchen appliance delivery delays 4 different times after PAYING
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello GaryO, we’re really sorry you had to deal with multiple delivery delays that’s incredibly frustrating, especially after paying for your appliances and planning around those dates. We would like to look into this for you and see what happened with your kitchen appliance order and help get it resolved for you, To connect with our social team just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) just mention it’s in response to your My Best Buy review.
Be Careful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To date I have not received a credit for the first year, as promised.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for being a My Best Buy Plus™ member and sharing your concerns, MichaelA. For support, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Best Buy is a Rip Off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a rip off. Won’t be back. I don’t need 50 characters. Ffffffffffeeeeeeeeeeee
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience as a My Best Buy Plus™ member, RichardB! What you’ve mentioned is quite concerning. Let’s get this addressed for you. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review.
Washer/Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong size of the washer was delivered. Dryer wasn't connect correctly and not able to dry
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Julie! Thank you for your review of your My Best Buy Plus membership. To make sure your specific questions are handled by the right team, please reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport as this space is reserved for membership-related reviews, and we want to ensure your other concerns are addressed quickly!
not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.whack membership. never subscribing again for this
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your feedback on your My Best Buy Plus membership. We understand that it might not be the perfect fit for everyone. To ensure you're fully informed about the benefits you receive and to address any concerns you may have, including cancellation options, please contact us. You can call (888) 237-8289, visit https://www.bestbuy.com/memberships, or send us a message on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) referencing your My Best Buy Plus review. We want to help clarify the value and assist you as needed. Thanks!
You suck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't save me anything and costs 50 dollars save yourself some money and don't get it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello StephenG, we get why it feels frustrating to pay for something that doesn’t seem to give you much back, and we’re sorry your experience with the membership hasn’t felt worthwhile so far. My Best Buy does include perks like exclusive offers, member pricing, and added support options you can look over anytime at https://www.bestbuy.com/memberships. If you’d like someone to review your membership or review some of the benefits of your membership make it worthwhile, please reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review so the team can help directly
Do NOT buy Best Buy Plus membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked in to purchasing a Best Buy plus membership for $49.99 when I purchased my laptop. After a few days I changed my mind. I contacted Best Buy numerous times and still have not received my money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SandyT! Thanks for taking the time to leave your feedback. We are saddened to hear that you have not received your refund yet. We would be happy to look into this issue and assist on our social media. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that a price match was not honored when the price of my item dropped with 30 days of me buying it. I actually bought two of them and was assured I would get credited for any difference should it go on sale in the future (within 30 days).
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BrandonP! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent price match inquiry, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
No value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really use it as much as I thought I would..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ErnieA! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks!
Not as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real benefits. Joined since i was told that i would get early access to pokemon card drops. No such thing.
No, I would not recommend this to a friendMeh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t see the big deal in it if I don’t pay for the membership I’ll still get the cheap price a week later
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Mr. Chris,
Thank you for sharing your feedback about the My Best Buy membership. I understand your perspective, and it's important for us to know how our members feel. While many customers find value in the membership, I appreciate that it may not be the right fit for everyone.
If you have specific questions or suggestions on how we could enhance the membership benefits, I would love to hear them. Please connect with us through a private message on one of our social media platforms:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
In your message, please include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team is eager to assist you further.
We hope to hear from you soon!
Best regards,
Over 24 hours and still no active membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with the intent to use during the sale. In cart it clearly states activated upon purchase. After talking to two reps the day after ordering, both said within 24 hours of the order, it will show up. They lied. First excuse was it had to be verified. Second was it had been verified, and should show up shortly. My payment went through just fine. I also don't have the eshop card I bought at the same time and those usually come within 5 minutes. Seems as though best buy service is going downhill. Long time customer and cc holder. This is complete incompetence. Do not recommend.
No, I would not recommend this to a friendLack of customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with customer support and the lack of care and on time schedule is not professional.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not getting the support you need can be really difficult. Your time is valuable so your appointments should be on time and you should be able to get the assistance you're looking for. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that it’s in response to your My Best Buy review so we can assist further.
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely useless. Absolutely no value. Waste of money and time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! As a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Please know the extended 60-day return policy applies to most products and not all, and further details on exclusions can be found on our Return and Exchange page. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Bad customer service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft 360 was very deceiving with hidden fee that Best Buy did not notify me!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jonathan. No one likes to feel deceived when they make a purchase. If you are in need of assistance, please reach out on social media to connect with someone who can look into this for you to see if perhaps you had a free trial that ran out and auto renewed or if there is some other issue. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Not what you expect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to use I couldn't figure out how to access membership privileges
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BrittanyC! We appreciate you sharing your feedback as a My Best Buy Plus™ member! You can look over the membership details here: https://www.bestbuy.com/memberships. If you need help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help!
Unhappy so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience. Install was done by a 3rd party and was completely wrong
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello and thank you for taking the time to leave a review. Having an installation not be completed properly is incredibly frustrating. We'd be happy to assist you. Please reach out on social media and mention your My Best Buy Review for assistance. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)