Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told best buy geek I wanted to cancel membership plus, so far no confirmation nore a refund how many do I have to tell cancel membership plus
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Cancelling your My Best Buy Plus membership can be difficult. We would be glad to support you if you would like to reach out on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) for support with cancelling your membership or many other questions or concerns
Darkness
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy cheated some of there customers. By changing everything. The gamers used to have a club where they could get certificates and earn points now Best buy wants to charge for membership to get best deals and may earn points. There to some Best buy customers that have shop here for years Best buy needs to make things Fair if they plan on having customers that want to come here and shop.
No, I would not recommend this to a friendSo what
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership perks are mostly useless. I had a question re. an installation and NEVER got a response.
No, I would not recommend this to a friendWhat a joke.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Besides expanding the return window, what a joke. Talk about just taking your customers for every last cent. I've spent thousands of dollars there and this used to be free... now I have to pay extra. Paahleease... Have shifted quite a few purchases away from BB because of this complete lack of respect for what was a loyal customer. Vote with your feet, dont get sold.
No, I would not recommend this to a friendNo benefits
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me. Don’t see the benefit of this membership. The one time I returned an online order that was missing items, they had to set it up and test it like I was some kind of a criminal. I didn’t even get to test it in my home because it was missing the power cord. Will avoid purchasing from Best Buy.
No, I would not recommend this to a friendWasted Time and Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have called best buy five times trying to get the my best buy plus i bought in store changed to the proper account since they used the wrong one in store. Still hasn't been fixed. I only bought it because they person in store said I would get the money back in rewards. Probably won't ever see them since my account isn't even showing as my best buy plus.
No, I would not recommend this to a friendUnauthorized charges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t purchase any subscriptions they been charging and Best Buy doesn’t have any information
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent charge, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Scam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy does not stand by the promises they sell you when you purchase this membership. In order to claim the price match guarantee you must contact them the same day of the sale even if it is on their own site. Otherwise, they do not honor price match if it is in the 90 day window. Another large corporation doing slimy things,
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John. We appreciate your review, although it's concerning to hear you did not get the support you needed as a My Best Buy Plus™ member. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Misleading price match guarantee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was misled to believe the unlocked phone I purchased was eligible for the 60-day price match guarantee since it wasn't activated in store. I now have a useless $50 plus membership. I wish there were better options than best buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience with your membership and that you have felt misled. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
TERRIBLE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ENTIRE experience with Best Nuy has been terrible. I was sold a product not available in my zip code. I was then lied to as to why the replacement option couldn't be delivered on the promised date. I am expecting a refund on this scam members as I have never gotten any products nor will I.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are disappointed that you received poor service when trying to purchase an item. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) so we can assist and document your feedback?
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t see any value — I also thought it was a one-time purchase in the event that Best Buy lowered the price of the TV we purchased,
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, AnthonyB! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products that also extends to price match. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t need it, but I had to purchase it to make a return back in 2023.
No, I would not recommend this to a friendPerks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many perks to this membership that justify the cost.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus includes benefits like an extended 60-day return period, free 2-day shipping, and member-exclusive sales and events. To find out more about the benefits, please visit www.bestbuy.com/plus or feel free to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with any questions.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the recent purchase not reaching on time
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with delays on products being shipped or delivered can be difficult. We would be glad to look into your order if you would like to reach out to us on any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Forced into memebership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced into buying the memebership because I was too late to exchange the computer even though I was buying a more expensive computer. I am no longer a customer of Best Buy as a result.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
forced to buy this to make a return
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy a membership I didn't want, to return an item I didn't want even though it was less than 30 days. Be warned, the return window for Best Buy is only two weeks!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Dunno
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced into buying this to return A phone 3 weeks after buying that was defunct.
No, I would not recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person that sold it to me did not explain the benefit too well. It seems now like he was just trying to meet a promotion quota.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Bad experience.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB wouldn't do a return on a Christmas purchase because I was a few days past the deadline. The only way to get some of the purchase $'s back was to sign up for a membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there JJNN! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Won't renew.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it. To me, not worth the money. Won't renew.
No, I would not recommend this to a friend