Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42235 reviews
(42,235 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one showed up at my house for the appointment I waited all morning for. Poor poor service.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jackie. This does not sound like the ideal experience that we strive to provide for our customers. We would love the chance to look into this further. Please reach out to us at (888) 237-8289 or through social media so that we may have the opportunity of getting you all squared away.
Rated 1 out of 5 stars
Shop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just could not find my item and left me hanging!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no value here. You are paying for what used to just be a basic building block for retail stores.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no idea how I'm benefiting from this. Just not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there. Thanks for leaving your review, we do appreciate you taking the time. It's unfortunate that you're not able to take advantage of the membership. We do offer different membership options; this allows each person to select the one that works best for them. Your membership offers benefits such as free standard and two-day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits of the membership here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by sending a private message on any social media platform. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with your company. We have been let down twice now.
No, I would not recommend this to a friendRated 1 out of 5 stars
Extremely difficult cancellation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cancellation process is difficult to navigate. Not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jesus! We're sad to hear you're looking to cancel your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
