Customer Ratings & Reviews

The membership Was put in my wife’s name/account not mine. She didn’t purchase it, I did! This caused a lot of problems when I purchased a computer a few weeks later. BB tried to say I had to buy another membership. Employee could see the purchase ticket for membership on computer a few weeks earlier. Said I wouldn’t get membership benefits without purchasing another at 1/2 price? He finally saw problem and said couldn’t swap to me. Think he finally put purchase on wife’s account? Jeese what service. Employee said he did all he was able to do.

I never sign up for these but seen I could get 50 off a item with it and I think it was only 40 so I saved money and since I’ve saved maybe 50 on other purchases so it’s a plus in all

I’m so glad I applied for this membership! It’s been a huge help

The membership is of minimal value unless you do a lot of shopping at Best Buy, something I do not. I got the membership for free, basically, because an item I was buying would be discounted if I had a Best Buy membership. The discount was the same as the membership price.

So glad our daughter recommended we get a membership at Best Buy. It is helpful for us, as we need help learning to use our first smart tv purchase, and sound bar. It is all a puzzle to us, but the geeks are helping us fit the pieces together.

Plus should allow an extra year of warranty coverage

Best decision I’ve ever made! It’s literally a NO BRAINER

I see where there is value but I haven't utilized the benefits much yet. Biggest benefit is extended return window.

The clerk said by getting The Best Buy Plus Rewards I would initially save money on the current purchase I was making. Since then I have received promotional offers on many things I have purchased. Plus longer return window is a nice perk. I have easily saved $250, so buying the Best Buy Plus has been a great investment.

Beyond saving me money, my membership keeps me up to date on product development. As we know, the field of electronics, home products and technology is changing rapidly. The Best Buy membership continually updates me with new products and product development. In this way, I stay on top of things and make wiser purchases.

When we bought our computer, the guy talked us into getting this membership so we use it a lot during the holiday season and hope to use it more

Everyone was very helpful and resolved my problem.

Purchased a 55" TV was really unsure of what i wanted until i was approached by a salesperson who immediately started to inform us about what was available and best value for the money he explained what each TV offered and quality of picture he definitely was a wealth of knowledge and sold us a great TV after having for several weeks im so happy with my purchase thanks to Best Buy for having such great products at reasonable prices as well as knowledgeable sales people i will tell all my friends and relatives about the great service and prices and will definitely buy again from Best Buy i also purchased the membership for Best Buy Plus and receivef a few dollers off this purchase as well as receiving money saving offers throughout the year

Great investment in products and support services.

I tried to use the price match feature on a legitimate price match (memorial day sale) that would have saved me $100. The support teams said it didn't qualify as it was a bundle - however I also purchased my washer and dryer as a bundle. I emailed the sales rep in the store and did not receive a reply. For that reason I give this 3 stars as it did not fulfill the reason I bought. I did get a $25 gift card which I used so at least I got part of the cost back. Will not plan to renew unless we can get the price match solved.

Got a refund on a price drop which is a huge bonus when it comes to a membership!

This membership is a real value, you get special member pricing and a two month return policy and price matching.

The Geek Squad is irreplaceable and there to help with a smile on their face. Products in store are top notch. Love the choices.

Membership just makes sense especially with their price matching within the specific timeline. You could litterially save hundreds of dollars.. I did! Lol

Its been great i just dont use it too often but i enjoyed the benefits that it offered.