Customer Ratings & Reviews

I can afford this without zny problems an the Service at the Facility that I purchased it are very friendly an acceptional in helping the Customer to get what they need.

Communication for warranty services is major concern. Transfers between departments, wrong phone numbers on websites, creates distrust. Service rep was fantastic. He knew what he was doing and extremely helpful in resolving problems

To be honest, I wasn’t incredibly thrilled about it, and I thought I would receive a lot more savings than I did and if I would’ve known that, I was gonna have to pay renewal fees I would’ve canceled. I wasn’t given notice that the membership was up so after it was done, I simply didn’t want to go through the motions of trying to get a refund. I have noticed that the products that I usually buy on a regular basis are either out of stock or I can find cheaper on websites like Amazon and Newegg, etc..

I love my yearly membership and all the benefits i get

This membership was wonderful because of the many purchases we needed to make this year. I wouldn’t recommend unless you know you'll be making several purchases with Best Buy, but for regular and returning customers, it’s worth it!

Bought a LG washer and dryer .delivery went fine. Still learning all the functions of the washer

Rated at 4 because this transaction has not been completed. Delivery and install will be in the next month.

This membership is a real value. Member prices, plus unlimited Geek Squad support, are great. Also, love the peace of mind of getting protection plans on our purchases!

First time purchase at Best Buy with the assistance of your helpful employee "Ace" in store. After listening, I chose to buy the annual membership, and benefits available.

The rewards out way the annual membership cost. Just make sure you put your points not into an automatic $ certificate cause you have to use it in a certain amount of time.

Bought it for geek squad support and peace of mind

I haven't used this yet but the workers at my local best buy where so helpful, so I find it hard to imagine that it won't be worth it, as well I will be upgrading to the full coverage.

I got a Dell ultra 7 and it works really great, customer service during my visit was top notch.

Gives great deals nice money back deals when you are a member

It had been years since I was a Best Buy shopper as my local store had really went down hill. I shopped at my current local one last year and have now been to two different ones in two states and I was blown away. It feels like the original Best Buy; great customer service, shelves stocked—I’m glad I can back!

I joined Best Buy’s membership, and it’s been great! ✔ Free and fast shipping – No extra cost, and my orders arrive quickly. ✔ Good discounts – I get early access to deals and save money. ✔ More time to return – No rush if I change my mind. ✔ Helpful tech support – Geek Squad is always there when I need help. If you shop at Best Buy often, this membership is really useful. I’m happy with it!

Tom, the service tech, called me the nite before he was due to come out to my house to solve my hearing aid/bluetooth link up with my new Samsung TV. He asked me all about my hearing aids, my hearing aid app & anything else I could help him with connecting my hearing aids (bluetooth) with my TV. He was unfamiliar with my delema & wanted to learn as much as possible. He arrived on time, was already familiar with my brand & type of hearing aids & jumped into resolving my issue. Within 10 minutes he had solved my connection issue & bluetooth connected perfectly with my new Samsung TV.

hp laptop i like all the features it would have been nice to know that the Microsoft anti-virus come with it wouldn't have spent extra till i need to for antivirus

Well I didn't renew the Best Buy plus membership, it auto renewed. I had to buy it once last year for something, I've never used it again. It does look like you get good deals through the Best Buy Plus Membership, I just don't buy much at Best Buy. Nice people though

I have read the benefits and savings information which shows lots of special items and information. I haven't had a chance to use it yet, but in a year. I am sure I will be able to give a more informative review.