Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41242 reviews
(41,242 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member prices alone make this membership well worth it. We bought a refrigerator and the discount we got with the membership was more than the membership cost was. Will definitely be buying more at member pricing.
I would recommend this to a friendRated 5 out of 5 stars
Worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It pays for itself every year, through all the deals and savings, but also by extending the normal return window
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good value with immediate payback opportunity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan to spend at least $1,000 at Best Buy during the year, this is a no brainer. Might be effective at an even lower spending level. Since it's an annual membership, I would wait until see some exclusive sales event and then purchase at that time. In most cases, it will immediately pay for itself. Has saved me almost $500 so far.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate having you as a member of My Best Buy Plus. It's great to hear how much you have already saved with your membership. Don't forget to check out www.bestbuy.com/memberships to see the most current member offers. Also, please be sure to take advantage of the free 2-day shipping!
Rated 5 out of 5 stars
Great value for great flexibility and support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a high end laptop, it worked great for what I needed, but my needs changed a few weeks later. I needed more power and less mobility. I was able to perform my exchange due to the policy without any issues! My confidence I Best Buy’s willingness to facilitate supporting my needs keeps me coming back.
I would recommend this to a friendRated 4 out of 5 stars
Fine to have but used to be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I signed up for Plus it was a worthwhile investment. It had perks that fit my most common purchases (those being video game related, especially the Switch). They’ve since removed all of those perks. I’m borderline 3-4 stars cause I did get decent use out of those benefits before they were taken away but as it currently is setup I don’t believe it would be worth renewal.
No, I would not recommend this to a friendRated 4 out of 5 stars
Not sure it's worth it yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did get a $50 discount on a freezer, so this was really free for me. I haven't bought anything else yet, so not sure if it will be of any benefit yet.
I would recommend this to a friendRated 4 out of 5 stars
Car stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to buy even if i have no plans to buy anything else supposed to be able to get refunded after two months? So see what happens?
I would recommend this to a friendRated 5 out of 5 stars
Worth it when buying major appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to make some big purchases and this membership paid for itself already. I was able to get price match and bonuses that made it well worth it. If you plan to spend on major appliances it’s a no brainer.
I would recommend this to a friendRated 4 out of 5 stars
It has good benefits.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice that you can return an item up to 60 days and that you can also price match. That is very helpful in ensuring you get the best price.
I would recommend this to a friendRated 5 out of 5 stars
I'm loyal to Best Buy for good reasons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been buying from Best Buy for many years, and for three reasons: one, they maintain a physical store; two, I find their customer service to be superior; and three, I've had excellent service from the Geek Squad when needed. Recently I ordered an expensive washer and dryer. They were delivered and installed on time, and with noticeable care to set the items up and to ensure they met my requirements (placement, etc.) I will continue to buy from Best Buy for any item they carry, vice shopping at other well known and large outlets.
I would recommend this to a friendRated 5 out of 5 stars
PAYS FOR ITSELF
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The My BestBuy gold membership has a annual fee of $50. At first you may contemplate the fact that you may not want to pay this annually, however the biggest perk from having it is the exclusive discounts!! Year to date (I’ve had it for a month) I have saved an additional $200!! Its not a scam!! At checkout you have to present your membership card on the app or provide your phone number, without it they will charge you the price everyone else pays. I purchase 90% of my tech from Best buy, the way I see it if I am going to purchase from there either way I might as well save extra money !! Anddd use my savings buy more of the things I want hahaha
I would recommend this to a friendRated 5 out of 5 stars
The best Purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this has been one of the greatest purchases ever. I bought a Ryzen 9 and I was upgrading it from a Ryzen 3 and the price for the processor went down in around 20 days after I bought it. I went to Best Buy and they honored the new price and gave me a credit for the difference it was around $300. I already recover my membership purchase.
I would recommend this to a friendRated 5 out of 5 stars
30 days in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had My Best Buy Plus membership for just under a month. - I have logged in several times to see price differences (if any) on other items. I bought a new multifunction toaster oven and it was delivered in under 2 days! - I have not had the opportunity to use other perks at this time.
I would recommend this to a friendRated 5 out of 5 stars
very good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a discount on the purchase of a MacBook Air. A very good deal!
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best investments you can make to protect your purchases. The program gives you peace of mind when spending your money and time.
I would recommend this to a friendRated 5 out of 5 stars
It is in fact worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's useful to people who have to buy the somewhat occasional expensive device
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review./the membership is a great value. I also like knowing we have the Geek squad there to help if we have questions or problems.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service. Awesome Manager don
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store manager is simply awesome He was able to recommend the items I needed and help me with return All the staff are great
I would recommend this to a friendRated 3 out of 5 stars
Some good, some not so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the one hand, I received assistance from a Geek with an issue on my new HP desktop, that HP failed to fix. On the other hand, I received an open box item that I ordered that was supposed to be in “excellent” condition, but was all beat up. I returned it at the store and was told I would have the refund in a day or two. Called a week later and was told it was in The works. Still waiting.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! For assistance with the refund. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Membership Benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the benefits the membership offers to me.
I would recommend this to a friend
