Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41242 reviews
(41,242 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Ease of use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the subscription since I've been shopping at besy Buy for the longest time, so the added benefit with this good
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It paid for my Price-match credit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the membership because I made a large purchase prior to Black Friday and was concerned about the price reduction. the computer did in fact drop significantly in price and because of my BB+ membership, I was able to get a credit for the different.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad protection for 4 years price is Fab!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the geek squad protection for this chromebook. The price was right on for the 4 years that for an excellent price.
I would recommend this to a friendRated 5 out of 5 stars
Recommend for those who lose receipts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought and the perks are great! I always lose receipts and this helps!
I would recommend this to a friendRated 3 out of 5 stars
Not as represented!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.e were sold the 'membership' on 4/9/25 when we purchased a Samsung TV for $1199.00. The salesperson said he was quite 'sure' the TV we bought would have a reduction in price within a short time, and we would get the benefit of that, plus others. The TV has NOT gone on sale, thus no discount to us, PLUS as it turns out the Membership will be of little use to us since we live across the lake in Plattsburghl When i called, the rep checked and said NO service here, even IF we are williing to pay more!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, CathyB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to benefit from the membership when signing up. We want you to be confident and happy with your purchase. Here is a link with more details on the membership: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 4 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership helps you when you buy a lot of things in the store because they give you coupons to redeem and you save more money with that.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Save money on the items you need.
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the membership and I'm certain I'll have a need for it and see the benefits, just havent yet.
I would recommend this to a friendRated 5 out of 5 stars
My membership is the best for quick service needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership help me to purchase items and pay for them on monthly payments. I get the best quality of purchases and sales on washers, dryers, stoves, Tv and all house items thats necessary. The service is great and so is the managers and sale people. They make sure any problems I had with shipped items was corrected and in store purchases also was Ttaken care of. Keep up the great work.
I would recommend this to a friendRated 5 out of 5 stars
Great deal for a membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a great value. Great member only pricing and deals. 60 day returns and price match on most items. You can save well over the cost. Im loving my plus membership so far.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy truly is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service we received when we bought our new TV was outstanding. The guys connected us not only to our HOA source but to our commercial one as well, and showed us how to easily switch back and forth- not an easy thing to do when dealing with a pair of electronically impaired 70 year olds!
I would recommend this to a friendRated 5 out of 5 stars
Jessica James, a consultation agent with the Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jessica James, a consultation agent with the Geek Squad, made the entire process of my purchase and set up on my device smooth, ensuring I was informed and able to operate my device. Jessica was helpful, and she answered all my questions. Jessica's customer service was top-notch.
I would recommend this to a friendRated 5 out of 5 stars
They Stick With it Till the Job is Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team had a real challenge getting our new TV synched up with our stereo system and all the remotes. They stuck with it and were eventually able to successfully coordinate ALL functions through a SINGLE remote. What an amazing job. Thanx so much
I would recommend this to a friendRated 5 out of 5 stars
Well worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome products at great prices Customer services help tremendous
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus’s Return Policy 5 STARS!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is awesome. Period. This membership just enhances everything! Probably the coolest part is their extended return policy. There are many times where I buy something and immediately after, travel for work. Sometimes for 2 or 3 weeks at a time. Leaving me little to no time to actual open or use what I bought. Of course there are other awesome benefits to Best Buy Plus and you have to love the price point. 5 stars!
I would recommend this to a friendRated 5 out of 5 stars
I would refer this to a friend.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TLC television is just the right size for my living room. It has a nice vibrant and clear picture. And the best part is the price.... a very good deal.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
I love my membership its worth the extra savings i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I realy enjoy all of the grest value deals best buy has in the stores and online. #
I would recommend this to a friendRated 3 out of 5 stars
Its ok, not amazing anymore.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You could never get hot new products because they’re constantly sold out. They should be put behind the membership so that we bots don’t buy them all up and scalp them! Took away free in-home TV mounting. That was a huge reason why I would never give up this membership. To be honest, it’s just an OK membership. It’s nothing that you should really be wasting your money on unless you have a reason or a product that pops up every once in a while with a discount.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi David! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great asset it's designed to be. To explore the many perks of your my best buy plus membership visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007 or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thanks!
Rated 5 out of 5 stars
BestBuy really gets it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.During the purchase of a new washer/dryer set, we were presented with the opportunity to apply for the BestBuy credit card. Great decision for us. Feels like we have been treated like family during every interaction with BestBuy staff. BestBuy really gets it when it comes to taking care of customers.
I would recommend this to a friendRated 5 out of 5 stars
Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deals for members and extended returns on buys
I would recommend this to a friend
