Customer Ratings & Reviews

Great perks wish I would have known about this a lot sooner

I mean, I am a techie girl, so this was pretty good in general. I want to be able to utilize my membership better in the future though.

The membership is well worth the price. Highly recommended.

Member is not a great value, if you don't buy a lot of "stuff", but if you do buy a lot of stuff your in luck the member is defiantly a great value.

I honestly thought this would be another subscription I signed up for and eventually forgot about until I cancelled. Though this membership has paid for itself thrice at this point because of the deals that comes with it. While I haven't always thought of Best Buy first when I am wanting or needing something, I have started transitioning to looking at membership specials on items I want/need before checking elsewhere since signing up for the membership because of the great promos.

Best Buy Plus Membership is great and nice for discounts and shipping discounts!

I thought I could use my rewards to purchase a extended warranty after purchasing a t.v. But was told I could not because their policy against that had changed recently.

This membership is a real value plus unlimited Geek Squad

I had to wait for awhile for service but once the process started it was quite smooth and the sales rep was very competent in explaining and offering us deals. Overall, the service was great.

This membership has paid for itself already. My rewards were used recently on a second purchase, a microwave. Also, needed some support with the settings on the new TV…. so far so good!

Makes everything so much easier and definitely worth having it!

This is a great membership. Well worth the value in every aspect.

I think it’s a decent rewards program. I think it has more benefits than some of the others

Enrolled in annual Plus membership with the promo of receiving a $50 certificate for paying the 49.99 annual membership fee. Tax is charged to make it about a $55 dollar charge for the year. Waited 2 weeks and still no certificate. Then have to go through the nightmare of contacting customer service to check status. Went through chat, when finally got a non AI rep, chat box closes and no way to get back in. Btw when keyboard does not pop up to input in the chat during the chat, you have to close chat box. So tried to go through phone support to get certificate. After getting through AI bot, finally get a live rep, find out that I need to get transferred to a different department. They end up telling me to call back M-F during business hours cause that dept is closed on weekends. A bit frustrated at this point and used my instincts and cancelled the membership. So why the 2 star rather than 1? I was able to process my cancellation request and stated I get a refund! Because of this experience, I’m still skeptical about receiving it, with the trauma of having to go through customer service in my head in order to actually receive the refund credit. We shall see!

Must have for all your electronic. If anything breaks they take care of you

This membership is a great value! Plus i love getting unlimited geek squad pricing, membership pricing, and more! Will buy again!

Buying the Best Buy Membership has been one of my best decisions. The exclusive member discounts, early access to deals, and extended return periods make every purchase feel worthwhile.

Its alright i haven't really been able to use my perks I have yet though.

Perks are worth it if you have issues with a product or are into tech

Good experience but I thought the up charges for TV installation and removal were both excessive and overreach based upon my dealing with other vendors.