Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41242 reviews
(41,242 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love Best Buy & our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Smart TV. User friendly, easy to go from DirecTV to Streaming. Everyone at Best Buy was professional & helpful. Highly recommend major purchases - Go To Best Buy!! The Best Buy Plus membership is a MUST!!! Worth every cent!!
I would recommend this to a friendRated 5 out of 5 stars
Loved it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made this easy for discounts and got a few extra gift cards just for being a member!
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had excellent service at Best Buy after purchasing a new IPad. Scott was very helpful in dealing with a senior, offering a chair while he was explaining things to me and transferring everything from my old IPad to my new one. I came back the next day to see if they had an adapter so I could use headphones and charge at the same time and he spent a great deal of time searching for it and eventually found it. Customer service is excellent!
I would recommend this to a friendRated 5 out of 5 stars
I like.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership offers customer excellent, thanks.
I would recommend this to a friendRated 5 out of 5 stars
Membership rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership paid for itself in less than one month. I was able to get the sale price a month after my purchase with an easy phone call to Best Buy. They credited my account right then for the difference between what I paid and the new sale price. Super service and I will be using this feature a lot in the future.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membershio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have purchase this membership. Great benefits and has saved us a lot of money.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we became a best buy plus member . We’ve already saved 300 from our TV purchase that the price dropped after we purchased. And the deals that show up are amazing for best buy plus members !!!
I would recommend this to a friendRated 5 out of 5 stars
Great service for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for price. Professional and expert service at an affordable cost for peace of mind.
I would recommend this to a friendRated 4 out of 5 stars
Risk/reward.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deals. Opportunities for sale price reduction on previous purchases if sale falls within 30 day limit.
I would recommend this to a friendRated 5 out of 5 stars
It’s all about the people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy appliances at best buy for the extended warranty. I like the employees at the eager road location. They are knowledgeable and have engaging personalities. I also have gone back with questions, stephen in appliance and possibly “batman” in samsung, have helped me after the sale.
I would recommend this to a friendRated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great valuable membership and great variety offers
I would recommend this to a friendRated 3 out of 5 stars
Not worth the extra money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership didnt let me know, when my Samsung tv dropped down 100 00. I should of got notifications, like they told me in the store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello RayZ We totally get why you’d be frustrated, if you were told you’d get price‑drop notifications, it’s disappointing to feel like you missed out. My Best Buy Members do get access to exclusive deals and savings. You can look over all membership benefits here: https://www.bestbuy.com/memberships. If you want us to review what happened with your TV specifically, our social team can dig into your account details just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review.
Rated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s essential a must have great perks and rewards
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Appliance Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We appreciate our Best Buy membership that has allowed us to save on purchase prices as well as financing. Our appliances were delivered within a timeframe that worked with our schedule, installed by competent service techs, and are an awesome addition to our upgraded kitchen.
I would recommend this to a friendRated 5 out of 5 stars
highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best decision I can make is to buy the membership. I was completely unaware of it, but I bought it and it has given me back quite a bit of money due to the price change. It is highly recommended.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Alonso! We are glad that you are enjoying the benefits your membership has provided you. Additionally, we thank you for shopping with us, and for being a My Best Buy Plus member!
Rated 4 out of 5 stars
Best Buy Stands behind their products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was good on replacing damaged washer dryer that were new.
I would recommend this to a friendRated 4 out of 5 stars
Good opportunity for doing subscriptions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t expect it to be this good of a yearly subscription
I would recommend this to a friendRated 5 out of 5 stars
Great membership for new product enthusiasts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good membership to have to get to know about the earliest trends in the products released in the store.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
membership
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far all i purchase in this store are very good and highly recommend
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Happy with our purchase & membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace our home computer and found the service and expertise at best buy to be the best. The sales person was very informative and knowledgable about all aspects of what we would need to replace our computer. He even offered help after the sales and we could return to Best Buy to gzve more clarification. The Geek squad there is excellent and getting a discount for 1 days purchase of both computer and printer was a grest savings. Goid advise to sign up for the card. Thank you. The computer is excellent!
I would recommend this to a friend
