Customer Ratings & Reviews

I bought this to try to shift my buying away from amazon and it has been worth it. Every now and then they do buy 2 get 1 free on switch games, which was my main reason for wanting to shop at Best Buy, but having priority when pre ordering Switch 2 was the best value from the membership

Works fine it's just we were trying to get dialogue more understandable over the too loud background music. It helps but does not solve the problem which is not the sound bars fault it is the producers of the programs.

Thank you, the membership is good if you needed services.

Allowed me longer to make sure I was satisfied with my TV

I don’t think my family will really benefit from this membership. The associate who signed us up told me I would be alerted if any of the items I have purchased went on sale especially during Black Friday and I would be refunded the difference . Some of the items did go on sale but I wasn’t alerted and also I would not be able to go in to Best Buy to claim the difference as it is 3 hours away . There were other “ great “ things this guy sold us about the membership but not true. My whole experience at the Spokane valley Best Buy was really awful.

I can only tell you that each product is of excellent quality, I have always bought and their guarantee always supports when there are problems, I only have one problem and it is difficult but, the waiting time for online purchases is not what they offer....they told me 2 days and it has been almost 5 days and I do not have my things, I would like that problem to be solved, for the rest I am extremely grateful and happy with Bestbuy....100% recommended, Blessings

This is my first Best Buy Plus so I will see how is it

This membership saves you a lot of hassle if things stop working.

Unfortunately for me, a poorly trained BestBuy store sales representative convinced me to upgrade my standard membership to a plus membership. The experience could not have been more painful, frustrating and untimely a poor use of time and effort to try to resolve as the in store sales representative not only incorrectly duplicated my account but also loaded secondary incorrect contact data into the secondary duplicate account... which has led to a loss of access to my account, 3 failed mergers of my accounts, and 6-7 personal hours on hold with BB corporate and 11 separate online sessions with bots and staff to mostly NOT fix my account. Progress has been made but only due to be being proactive and persistent to fill the Best Buy generated errors and duplicates. There is also horrible coordination with Best Buy Credit with CitiBank.. with Best Buy telling me to fix their issues... as all of link connections, contact info, rewards points and rewards history all were wiped and needed to be recreated.. inclusive of BB needed to manually re-generate all my Rewards points and resolve my rewards BANKed points issues..... which was still OPEN. This should be a case study on what NOT to do when upgrading a 15+ BestBuy client to Plus..... and doing 100% wrong and then not only knowing how to fix it.. but, walking away from the responsibility of the errors and telling the customer to call corporate to figure it our myself. Truly disappointing. This is s true story... and I have not exaggerated any of the facts. This is an on-going mess. Upgrade at your own risk./

If you are already planning to buy something on discount with a membership, then I would say its a great way to get a membership since the discount on the item cancels out the cost of the membership, if not save you even more money. If you shop at bestbuy on the regular or shop for items normally sold at bestbuy on the regular else where, I would revaluate how much you could save by switching to using bestbuy with the membership. If there is no savings in it for you then natrually I would avoid

We received good advice. We also received very good support in solving issues during the computers set up.

It’s great to have access to all these deals. It’s nice to see a retail outlet try to take care of its loyal customers.

Got it recently when buying laptop for college for my kid. Already saved the membership fee and some more in coupons within 3 months.No brainer for families with school/college kids.

Great service keep up the good work. Xxxxxxxxxxxxxxxx cxxxxxxxxxxx

I have found thus membership very halpful in maintaining real cost savings abd service in the way we spend discretionary dollars.

Outstanding membership in every aspect of service and savings! Best Buy on Millerville Road in Baton Rouge, LA proved to be an excellent retailer in serving our every need.

This membership is worth the cost. The extra discounts covers the cost of the membership. The Geek Squad support is greatly appreciated.

May benefit you so much Great saving you can buy anything you like

Geek squad support is great, but I still pay. I gel the membership should cover.

Pretty good deal! I think it’s worth it since I was able to do a $50 back because I purchased a laptop and I noticed you get even more discounts being a member